Customer Service Jobs in West Virginia
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Wireless Customer Service Representative - Paid Training Provided
- Bluefield, WV
- 17 hours ago
- Bluefield, WV
- 17 hours ago
Job Duties and Responsibilities Customer Service Representative: $17.50/hr starting pay with opportunity to increase pay to $19.25/hr within 60 days. No experience required....
Medical Equipment Customer Service Representative
- Parkersburg, WV
- 2 days ago
- Parkersburg, WV
- 2 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative, Life Contact Center
- Charleston, WV
- 2 days ago
- Charleston, WV
- 2 days ago
You will be responsible for answering inbound calls where youll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representatives in our permanent work from home role $19.50/hr wage....
Remote Workin customer service and experience one interaction at a time....
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Customer Service Representative - Cardmember Services
- Charleston, WV
- 4 days ago
- Charleston, WV
- 4 days ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
in customer service and experience one interaction at a time....
**Remote Customer Service Representative** $14.00 HR **Please note that applicants residing in the following states are not eligible for this position:** **AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA...
Remote Work**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
in customer service and experience one interaction at a time....
in customer service and experience one interaction at a time....
Entry-Level In-Person Customer Service Representative
- Parkersburg, WV
- 15 days ago
- Parkersburg, WV
- 15 days ago
Collaborate with customer service professionals to improve to overall customer experience Assisting with incoming customer service phone calls to resolve issues Complete end of day/shift deposits and...
Collaborate with customer service professionals to improve to overall customer experience Assisting with incoming customer service phone calls to resolve issues Complete end of day/shift deposits and...
Collaborate with customer service professionals to improve to overall customer experience Assisting with incoming customer service phone calls to resolve issues Complete end of day/shift deposits and...
Demographic Data for West Virginia
Moving to West Virginia? Find some basic demographic data about West Virginia below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in West Virginia
Highest Education Level
Customer Services in West Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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