Customer Service Jobs in Nitro, WV
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Charleston, WV (11 miles from Nitro, WV)
- 1 day ago
- Charleston, WV (11 miles from Nitro, WV)
- 1 day ago
Customer Service Representative **Sr....
Remote WorkRetail Customer Service Associate
- South Charleston, WV (8 miles from Nitro, WV)
- 4 days ago
- South Charleston, WV (8 miles from Nitro, WV)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2500 Mountaineer Blvd, South Charleston...
Store Retail Loss Prevention Customer Service Associate II
- Barboursville, WV (24 miles from Nitro, WV)
- 9 days ago
- Barboursville, WV (24 miles from Nitro, WV)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Associate Customer Service Representative
- Charleston, WV (11 miles from Nitro, WV)
- 21 days ago
- Charleston, WV (11 miles from Nitro, WV)
- 21 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Charleston, WV (11 miles from Nitro, WV)
- 26 days ago
- Charleston, WV (11 miles from Nitro, WV)
- 26 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Medical Equipment Customer Service Representative
- Charleston, WV (11 miles from Nitro, WV)
- 45+ days ago
- Charleston, WV (11 miles from Nitro, WV)
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Nitro, WV
Moving to Nitro, WV? Find some basic demographic data about Nitro, WV below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Nitro, WV
Highest Education Level
Customer Services in Nitro, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »