Customer Service Jobs in Harpers Ferry, WV
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Ashburn, VA (22 miles from Harpers Ferry, WV)
- 13 days ago
- Ashburn, VA (22 miles from Harpers Ferry, WV)
- 13 days ago
Customer Service Representative Drive Customer Success in Home Services!...
Customer Service Representative
- Boonsboro, MD (18 miles from Harpers Ferry, WV)
- 18 days ago
- Boonsboro, MD (18 miles from Harpers Ferry, WV)
- 18 days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Account Liaison / Customer Service Representative Williamsport
- Williamsport, MD (22 miles from Harpers Ferry, WV)
- 21 days ago
- Williamsport, MD (22 miles from Harpers Ferry, WV)
- 21 days ago
RESPONSIBILITIES Customer Service Develop and maintain relationships with external customers....
Customer Service Representative - PT
- Dulles, VA (5 miles from Harpers Ferry, WV)
- 30+ days ago
- Dulles, VA (5 miles from Harpers Ferry, WV)
- 30+ days ago
service....
- Frederick, MD (23 miles from Harpers Ferry, WV)
- 90+ days ago
- Frederick, MD (23 miles from Harpers Ferry, WV)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Harpers Ferry, WV
Moving to Harpers Ferry, WV? Find some basic demographic data about Harpers Ferry, WV below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Harpers Ferry, WV
Highest Education Level
Customer Services in Harpers Ferry, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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