Customer Service Jobs in Tumwater, WA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-14 of 14 Jobs

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Home, WA (20 miles from Tumwater, WA)
  • 3 days ago
  • Home, WA (20 miles from Tumwater, WA)
  • 3 days ago

Uses customer service threshold framework to make financial decisions to resolve member issues....

Customer Service Representative

  • Olympia, WA
  • 6 days ago
  • Olympia, WA
  • 6 days ago

service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...

Customer Service Representative III, Retail Banking (Olympia, WA)

  • Lacey, WA (4 miles from Tumwater, WA)
  • 9 days ago
  • Lacey, WA (4 miles from Tumwater, WA)
  • 9 days ago

At all times, provide superior customer service....

Customer Service Representative

  • Tumwater, WA
  • 11 days ago
  • Tumwater, WA
  • 11 days ago

Excited to grow your career?** At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy...

Teller / Customer Service Representative

  • Lacey, WA (4 miles from Tumwater, WA)
  • 23 days ago
  • Lacey, WA (4 miles from Tumwater, WA)
  • 23 days ago

Requirements KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS: Excellent customer service, interpersonal and communication skills....

Customer Service Representative

  • Olympia, WA
  • 29 days ago
  • Olympia, WA
  • 29 days ago

Customer Service Representative Highmark Health - Olympia, WA 98507 Posted: 5/16/2025 - Expires: 7/15/2025 Job ID: 289165804 Apply Now I have already applied Save Job Print Email Share Job Description...

Customer Service Representative - Elma Branch

  • Elma, WA (24 miles from Tumwater, WA)
  • 30+ days ago
  • Elma, WA (24 miles from Tumwater, WA)
  • 30+ days ago

POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team...

Customer Service Representative

  • Fircrest, WA (23 miles from Tumwater, WA)
  • 30+ days ago
  • Fircrest, WA (23 miles from Tumwater, WA)
  • 30+ days ago

Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in....

Loss Prevention Tactical Customer Service Associate

  • Olympia, WA
  • 90+ days ago
  • Olympia, WA
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep(07122) - 10112 Bridgeport Way SW

  • Lakewood, WA (24 miles from Tumwater, WA)
  • 90+ days ago
  • Lakewood, WA (24 miles from Tumwater, WA)
  • 90+ days ago

Company Description Customer Service Representative This position pays $16.66 per hour to per hour, plus tips. We have paid sick leave per WA State law....

Customer Service Rep(07019) - 1140 Galaxy Dr. NE, Suite H

  • Lacey, WA (4 miles from Tumwater, WA)
  • 90+ days ago
  • Lacey, WA (4 miles from Tumwater, WA)
  • 90+ days ago

Job Description Job Details Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...

Customer Service Rep(09430 - 8225 Steilacoom Blvd.

  • Lakewood, WA (24 miles from Tumwater, WA)
  • 90+ days ago
  • Lakewood, WA (24 miles from Tumwater, WA)
  • 90+ days ago

Company Description Customer Service Representative This position pays $16.66 per hour, plus tips. We have paid sick leave per WA State law....

Customer Service Rep(07021) - 22219 Mountain Highway East

  • Spanaway, WA (23 miles from Tumwater, WA)
  • 90+ days ago
  • Spanaway, WA (23 miles from Tumwater, WA)
  • 90+ days ago

Company Description Customer Service Representative This position pays $15.74 per hour to $16.00 per hour, plus tips. We have Paid sick leave per WA State law....

Demographic Data for Tumwater, WA

Moving to Tumwater, WA? Find some basic demographic data about Tumwater, WA below.


Local
National
7,705,271
197,951

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Tumwater, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Tumwater, WA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tumwater, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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