Customer Service Jobs in Tacoma, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (West Region)
- Fife, WA (4 miles from Tacoma, WA)
- 1 day ago
- Fife, WA (4 miles from Tacoma, WA)
- 1 day ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Licensed Insurance Customer Service Representative
- Renton, WA (17 miles from Tacoma, WA)
- 2 days ago
- Renton, WA (17 miles from Tacoma, WA)
- 2 days ago
**Must have valid Property & Casualty license** The Opportunity You've Been Waiting For! Join A & M Insurance Services!...
Insurance Customer Service Representative/Office manager
- Fircrest, WA (4 miles from Tacoma, WA)
- 4 days ago
- Fircrest, WA (4 miles from Tacoma, WA)
- 4 days ago
Previous experience sales and customer service, in an office setting....
Customer Service Representative
- Lacey, WA (22 miles from Tacoma, WA)
- 7 days ago
- Lacey, WA (22 miles from Tacoma, WA)
- 7 days ago
Provide exceptional customer service that fosters positive relationships and supports company reputation....
Customer Service Rep Flex Part-Time
- Home, WA (14 miles from Tacoma, WA)
- 13 days ago
- Home, WA (14 miles from Tacoma, WA)
- 13 days ago
What We Do Customer Service Representatives may be found in service-related call center or non-call center environments....
Loss Prevention Customer Service Associate II Federal Way
- Federal Way, WA (9 miles from Tacoma, WA)
- 18 days ago
- Federal Way, WA (9 miles from Tacoma, WA)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Will Call Customer Service Representative (CRL) - WILLC007144
- Kent, WA (13 miles from Tacoma, WA)
- 19 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 19 days ago
The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....
Retail Customer Service Associate
- South Hill, WA (9 miles from Tacoma, WA)
- 19 days ago
- South Hill, WA (9 miles from Tacoma, WA)
- 19 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Seatac, WA (14 miles from Tacoma, WA)
- 27 days ago
- Seatac, WA (14 miles from Tacoma, WA)
- 27 days ago
service standards Meet compliance regulations at all times....
Customer Service Representative
- Kent, WA (13 miles from Tacoma, WA)
- 30+ days ago
- Kent, WA (13 miles from Tacoma, WA)
- 30+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Loss Prevention Customer Service Associate II Puyallup
- Puyallup, WA (6 miles from Tacoma, WA)
- 30+ days ago
- Puyallup, WA (6 miles from Tacoma, WA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Tactical Customer Service Associate
- Tukwila, WA (20 miles from Tacoma, WA)
- 45+ days ago
- Tukwila, WA (20 miles from Tacoma, WA)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep(07116) - 23714 222nd Pl. SE #D
- Maple Valley, WA (22 miles from Tacoma, WA)
- 45+ days ago
- Maple Valley, WA (22 miles from Tacoma, WA)
- 45+ days ago
Company Description Customer Service Representative We are looking for team-oriented individuals with personality, people skills, and high energy!...
Customer Service Associate - Temporary
- Auburn, WA (9 miles from Tacoma, WA)
- 45+ days ago
- Auburn, WA (9 miles from Tacoma, WA)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Tacoma, WA
Moving to Tacoma, WA? Find some basic demographic data about Tacoma, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tacoma, WA
Highest Education Level
Customer Services in Tacoma, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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