Customer Service Jobs in Tacoma, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
State Farm Customer Service Rep
- Gig Harbor, WA (15 miles from Tacoma, WA)
- 2 days ago
- Gig Harbor, WA (15 miles from Tacoma, WA)
- 2 days ago
Customer Service Representative State Farm Agency (Insurance Experience Required) Location: Gig Harbor A local State Farm agency is seeking a reliable and experienced Customer Service Representative...
Customer Service Representative
- Home, WA (14 miles from Tacoma, WA)
- 3 days ago
- Home, WA (14 miles from Tacoma, WA)
- 3 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
Customer Service Representative
- Federal Way, WA (9 miles from Tacoma, WA)
- 3 days ago
- Federal Way, WA (9 miles from Tacoma, WA)
- 3 days ago
Customer Service Representatives serve as the key liaison and “voice of World Vision” to our donors and the general public while providing excellent customer service for all World Vision programs including...
Service, Design, Sales & Marketing* **Title:** *Customer Service Representative* **Location:** *WA-Tacoma* **Requisition ID:** *01022724*...
- Kent, WA (13 miles from Tacoma, WA)
- 8 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 8 days ago
Customer Service Representative** We are looking for a detail-oriented **Customer Service Representative** to join our team!...
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Retail Loss Prevention Customer Service Associate II
- Renton, WA (17 miles from Tacoma, WA)
- 12 days ago
- Renton, WA (17 miles from Tacoma, WA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Kent, WA (13 miles from Tacoma, WA)
- 12 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 12 days ago
CWR Customer Service Rep I Call Center & Customer Service $ 18.50 / Hour location_on Kent, Washington work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Customer...
LP Customer Service Associate II
- Federal Way, WA (9 miles from Tacoma, WA)
- 12 days ago
- Federal Way, WA (9 miles from Tacoma, WA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
CUSTOMER SERVICE REPRESENTATIVE - Sleep Coach
- Kent, WA (13 miles from Tacoma, WA)
- 15 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 15 days ago
Previous professional experience or educational background in healthcare customer service is a plus but not required....
Aftermarket Customer Service Rep
- Des Moines, WA (14 miles from Tacoma, WA)
- 20 days ago
- Des Moines, WA (14 miles from Tacoma, WA)
- 20 days ago
Customer Service Representative This individual acts as the primary customer interface for day to day administrative and order processing activities....
Teller / Customer Service Representative
- Lacey, WA (22 miles from Tacoma, WA)
- 23 days ago
- Lacey, WA (22 miles from Tacoma, WA)
- 23 days ago
Requirements KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS: Excellent customer service, interpersonal and communication skills....
The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers....
- Seatac, WA (14 miles from Tacoma, WA)
- 30+ days ago
- Seatac, WA (14 miles from Tacoma, WA)
- 30+ days ago
Assist customers by effectively resolving all customer service issues....
Demographic Data for Tacoma, WA
Moving to Tacoma, WA? Find some basic demographic data about Tacoma, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tacoma, WA
Highest Education Level
Customer Services in Tacoma, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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