Customer Service Jobs in Tacoma, WA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 43 Jobs

Loss Prevention Customer Service Associate II Federal Way

  • Federal Way, WA (9 miles from Tacoma, WA)
  • moments ago
  • Federal Way, WA (9 miles from Tacoma, WA)
  • moments ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Kent, WA)

  • Kent, WA (13 miles from Tacoma, WA)
  • moments ago
  • Kent, WA (13 miles from Tacoma, WA)
  • moments ago

Area: Customer Service (Sales)...

Customer Service Representative

  • Lacey, WA (22 miles from Tacoma, WA)
  • 1 day ago
  • Lacey, WA (22 miles from Tacoma, WA)
  • 1 day ago

Provide exceptional customer service that fosters positive relationships and supports company reputation....

Insurance Sales and Customer Service Representative

  • Lakewood, WA (3 miles from Tacoma, WA)
  • 2 days ago
  • Lakewood, WA (3 miles from Tacoma, WA)
  • 2 days ago

Requirements Ability to obtain a Washington Property & Casualty or Personal Lines license (no prior license required)....

Customer Service Rep I

  • Kent, WA (13 miles from Tacoma, WA)
  • 2 days ago
  • Kent, WA (13 miles from Tacoma, WA)
  • 2 days ago

Customer Service representative| Tukwila WA** **Pay:** $ 18.00/hr....

Customer Service Representative (Lacey)

  • Lacey, WA (22 miles from Tacoma, WA)
  • 5 days ago
  • Lacey, WA (22 miles from Tacoma, WA)
  • 5 days ago

Service Experience Administrative/Office Experience Strong Written and Verbal Communications Computer and Office Equipment Savvy Willingness to grow and learn DME knowledge, a plus M-F 8:00 am to 5...

Customer Service Rep I

  • Tacoma, WA
  • 6 days ago
  • Tacoma, WA
  • 6 days ago

Relieve other customer service personnel and/or be responsible for a specialized area of customer service....

Customer Service Representative

  • Seatac, WA (14 miles from Tacoma, WA)
  • 6 days ago
  • Seatac, WA (14 miles from Tacoma, WA)
  • 6 days ago

service standards Meet compliance regulations at all times....

Retail Customer Service Associate

  • Puyallup, WA (6 miles from Tacoma, WA)
  • 8 days ago
  • Puyallup, WA (6 miles from Tacoma, WA)
  • 8 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Loss Prevention Customer Service Associate II

  • Renton, WA (17 miles from Tacoma, WA)
  • 9 days ago
  • Renton, WA (17 miles from Tacoma, WA)
  • 9 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Part Time Customer Service Associate

  • Seatac, WA (14 miles from Tacoma, WA)
  • 13 days ago
  • Seatac, WA (14 miles from Tacoma, WA)
  • 13 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • Kent, WA (13 miles from Tacoma, WA)
  • 13 days ago
  • Kent, WA (13 miles from Tacoma, WA)
  • 13 days ago

a Winning Team as a Customer Service Representative!...

Customer Service Representative III, Retail Banking (Olympia, WA)

  • Lacey, WA (22 miles from Tacoma, WA)
  • 26 days ago
  • Lacey, WA (22 miles from Tacoma, WA)
  • 26 days ago

At all times, provide superior customer service....

Customer Service Representative

  • Puyallup, WA (6 miles from Tacoma, WA)
  • 26 days ago
  • Puyallup, WA (6 miles from Tacoma, WA)
  • 26 days ago

Excited to grow your career?** At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy...

Customer Service Associate

  • Kent, WA (13 miles from Tacoma, WA)
  • 28 days ago
  • Kent, WA (13 miles from Tacoma, WA)
  • 28 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Demographic Data for Tacoma, WA

Moving to Tacoma, WA? Find some basic demographic data about Tacoma, WA below.


Local
National
352,224
7,865
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Tacoma, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Tacoma, WA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tacoma, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »