Customer Service Jobs in Tacoma, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Lakewood, WA (3 miles from Tacoma, WA)
- 1 day ago
- Lakewood, WA (3 miles from Tacoma, WA)
- 1 day ago
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
- Lakewood, WA (3 miles from Tacoma, WA)
- 2 days ago
- Lakewood, WA (3 miles from Tacoma, WA)
- 2 days ago
CUSTOMER SERVICE ASSOCIATE We are adding a Customer Service Associate to our team....
Insurance Sales and Customer Service Representative
- Lakewood, WA (3 miles from Tacoma, WA)
- 2 days ago
- Lakewood, WA (3 miles from Tacoma, WA)
- 2 days ago
Requirements Ability to obtain a Washington Property & Casualty or Personal Lines license (no prior license required)....
Retail Loss Prevention Customer Service Associate II
- Lacey, WA (22 miles from Tacoma, WA)
- 5 days ago
- Lacey, WA (22 miles from Tacoma, WA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Remote
- Renton, WA (17 miles from Tacoma, WA)
- 8 days ago
- Renton, WA (17 miles from Tacoma, WA)
- 8 days ago
One of the largest Healthcare Providers in the Pacific Northwest is interested in hiring Remote Customer Service Representatives to support their Open Enrollment team in Washington....
Remote Work- Port Orchard, WA (21 miles from Tacoma, WA)
- 8 days ago
- Port Orchard, WA (21 miles from Tacoma, WA)
- 8 days ago
Join the dynamic team at Allstate - Mike Gribbin Agency as a Customer Service Representative, where we pride ourselves on delivering exceptional service to our clients in Bremerton, Washington....
Loss Prevention Customer Service Associate II Federal Way
- Federal Way, WA (9 miles from Tacoma, WA)
- 8 days ago
- Federal Way, WA (9 miles from Tacoma, WA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Kent, WA (13 miles from Tacoma, WA)
- 15 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 15 days ago
The Seattle Times is seeking a Customer Service Representative to join our Operations team....
- Tukwila, WA (20 miles from Tacoma, WA)
- 16 days ago
- Tukwila, WA (20 miles from Tacoma, WA)
- 16 days ago
Loss Prevention Tactical Customer Service Associate TJX Companies 3.5 ( ) Tukwila, WA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
Customer Service Representative
- Bonney Lake, WA (13 miles from Tacoma, WA)
- 24 days ago
- Bonney Lake, WA (13 miles from Tacoma, WA)
- 24 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Loss Prevention Customer Service Associate II Tacoma
- Tacoma, WA
- 30+ days ago
- Tacoma, WA
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Ke
- Kent, WA (13 miles from Tacoma, WA)
- 45+ days ago
- Kent, WA (13 miles from Tacoma, WA)
- 45+ days ago
At all times, provide superior customer service....
Customer Service Representative
- Lacey, WA (22 miles from Tacoma, WA)
- 45+ days ago
- Lacey, WA (22 miles from Tacoma, WA)
- 45+ days ago
Provide exceptional customer service that fosters positive relationships and supports company reputation....
Customer Service Representative
- Seatac, WA (14 miles from Tacoma, WA)
- 45+ days ago
- Seatac, WA (14 miles from Tacoma, WA)
- 45+ days ago
service standards Meet compliance regulations at all times....
CUSTOMER SERVICE REPRESENTATIVE - Sleep Coach
- Kent, WA (13 miles from Tacoma, WA)
- 60+ days ago
- Kent, WA (13 miles from Tacoma, WA)
- 60+ days ago
Previous professional experience or educational background in healthcare customer service is a plus but not required....
Demographic Data for Tacoma, WA
Moving to Tacoma, WA? Find some basic demographic data about Tacoma, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tacoma, WA
Highest Education Level
Customer Services in Tacoma, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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