Customer Service Jobs in Spokane, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Service experience required, or a degree in lieu of experience....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service....
Claims Customer Service Representative
- Liberty Lake, WA (16 miles from Spokane, WA)
- 7 days ago
- Liberty Lake, WA (16 miles from Spokane, WA)
- 7 days ago
Our office located in Liberty Lake, WA is seeking a Claims Customer Service Representative to join the team!...
Retail Loss Prevention Customer Service Associate II
- Spokane, WA
- 11 days ago
- Spokane, WA
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Liberty Lake, WA (16 miles from Spokane, WA)
- 15 days ago
- Liberty Lake, WA (16 miles from Spokane, WA)
- 15 days ago
What you will need to have: 2+ years of experience with call center policies and procedures. 2+ years of experience in contact center/customer service tools....
Service Representatives are responsible for processing orders, running various reports, and providing information about the products and services the company provides for its customers....
Billing Customer Service Associate
- Spokane Valley, WA (14 miles from Spokane, WA)
- 30+ days ago
- Spokane Valley, WA (14 miles from Spokane, WA)
- 30+ days ago
As the first contact for customers, agents, brokers and/or internal business partners, the Operations Customer Service team at Travelers play a key role in providing a positive experience....
Parking Customer Service Representative
- Spokane, WA (5 miles from Spokane, WA)
- 90+ days ago
- Spokane, WA (5 miles from Spokane, WA)
- 90+ days ago
Purpose To collect parking fees, drive shuttle bus, maintain parking areas and provide excellent customer service....
Customer Service Rep(07324) - 3904 E Mullan Ave
- Post Falls, ID (23 miles from Spokane, WA)
- 90+ days ago
- Post Falls, ID (23 miles from Spokane, WA)
- 90+ days ago
Company Description Dominos in Post Falls is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...
Demographic Data for Spokane, WA
Moving to Spokane, WA? Find some basic demographic data about Spokane, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Spokane, WA
Highest Education Level
Customer Services in Spokane, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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