Customer Service Jobs in Spokane, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
The successful candidate will be friendly, enthusiastic, knowledgeable CSR/Teller with strong customer service skills....
Customer Service Representative
- Spokane Valley, WA (14 miles from Spokane, WA)
- 2 days ago
- Spokane Valley, WA (14 miles from Spokane, WA)
- 2 days ago
services tools/enterprise systems (i.e., SAP) Demonstrated interest and willingness to gain basic knowledge of products, pricing and customers Demonstrated effective time management skills to remain...
Seasonal Customer Service Representative - Spokane 3.8 3.8 out of 5 stars 828 West Main Avenue, Spokane, WA 99201 Job Description This job is a great fit for someone who is customer obsessed and loves...
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Service experience required, or a degree in lieu of experience....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service....
Claims Customer Service Representative
- Liberty Lake, WA (16 miles from Spokane, WA)
- 27 days ago
- Liberty Lake, WA (16 miles from Spokane, WA)
- 27 days ago
Our office located in Liberty Lake, WA is seeking a Claims Customer Service Representative to join the team!...
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Service Representatives are responsible for processing orders, running various reports, and providing information about the products and services the company provides for its customers....
Parking Customer Service Representative
- Spokane, WA (5 miles from Spokane, WA)
- 90+ days ago
- Spokane, WA (5 miles from Spokane, WA)
- 90+ days ago
Purpose To collect parking fees, drive shuttle bus, maintain parking areas and provide excellent customer service....
Demographic Data for Spokane, WA
Moving to Spokane, WA? Find some basic demographic data about Spokane, WA below.
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Salary for Customer Service Jobs in Spokane, WA
Highest Education Level
Customer Services in Spokane, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Billing
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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