Customer Service Jobs in Silverdale, WA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 44 Jobs

Client Support Specialist

  • Tukwila, WA (22 miles from Silverdale, WA)
  • 2 hours ago
  • Tukwila, WA (22 miles from Silverdale, WA)
  • 2 hours ago

POSITION TITLE: Client Support Specialist DEPARTMENT: HHS Behavioral Health LOCATION: Tukwila, WA REPORTS TO: Administrative Supervisor FLSA STATUS: Non-Exempt; Full-Time WAGE RANGE: $29.05 -...

Customer Service Representative (Part-Time)

  • Seattle, WA (19 miles from Silverdale, WA)
  • 5 days ago
  • Seattle, WA (19 miles from Silverdale, WA)
  • 5 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Inside Sales and Customer Service Associate (Seattle Coffee Gear)

  • Lynnwood, WA (20 miles from Silverdale, WA)
  • 10 days ago
  • Lynnwood, WA (20 miles from Silverdale, WA)
  • 10 days ago

Preferred Qualifications 2+ years of Inside sales and customer service experience....

Customer Service Representative

  • Seattle, WA (19 miles from Silverdale, WA)
  • 11 days ago
  • Seattle, WA (19 miles from Silverdale, WA)
  • 11 days ago

service via phone and email.Previous experience with internal chat-based programs.Ability to multi-task while recording accurate information.Detail-oriented with attention to detail.Preferred Skills...

Inside Sales and Customer Service Associate (Seattle Coffee Gear)

  • Seattle, WA (19 miles from Silverdale, WA)
  • 12 days ago
  • Seattle, WA (19 miles from Silverdale, WA)
  • 12 days ago

Responsible for customer follow-up to proactively generate additional sales Perform all activities via phone, Live Chat and email Achieve monthly sales goals Customer Service Customer Service Walk customers...

Customer Service Representative II, Retail Banking (Wedgwood - Seattle, WA)

  • Seattle, WA (19 miles from Silverdale, WA)
  • 12 days ago
  • Seattle, WA (19 miles from Silverdale, WA)
  • 12 days ago

Area: Customer Service (Sales)...

Customer Service Representative - FS

  • Seattle, WA (19 miles from Silverdale, WA)
  • 14 days ago
  • Seattle, WA (19 miles from Silverdale, WA)
  • 14 days ago

Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...

Customer Service Rep Flex Part-Time

  • Seattle, WA (19 miles from Silverdale, WA)
  • 14 days ago
  • Seattle, WA (19 miles from Silverdale, WA)
  • 14 days ago

service experienceKNOWLEDGE, SKILLS, AND ABILITIES (KSAs)General knowledge of assigned area's products and customer service activities.Proficient MS Office skillsMust be able to navigate a computerized...

Retail Customer Service Associate

  • Lynnwood, WA (20 miles from Silverdale, WA)
  • 17 days ago
  • Lynnwood, WA (20 miles from Silverdale, WA)
  • 17 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Kirkland, WA (24 miles from Silverdale, WA)
  • 20 days ago
  • Kirkland, WA (24 miles from Silverdale, WA)
  • 20 days ago

. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...

Lead Retail Customer Service Associate

  • Bellevue, WA (24 miles from Silverdale, WA)
  • 21 days ago
  • Bellevue, WA (24 miles from Silverdale, WA)
  • 21 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative II, Retail Banking (Bainbridge Island, WA)

  • Bainbridge Island, WA (10 miles from Silverdale, WA)
  • 22 days ago
  • Bainbridge Island, WA (10 miles from Silverdale, WA)
  • 22 days ago

Area: Customer Service (Sales)...

Insurance Customer Service Representative

  • Bremerton, WA (9 miles from Silverdale, WA)
  • 25 days ago
  • Bremerton, WA (9 miles from Silverdale, WA)
  • 25 days ago

Attain Washington State Property & Casualty License within 60 days of employment....

Customer Service Representative

  • Shoreline, WA (17 miles from Silverdale, WA)
  • 25 days ago
  • Shoreline, WA (17 miles from Silverdale, WA)
  • 25 days ago

Description The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff...

Customer Service Representative

  • Bellevue, WA (24 miles from Silverdale, WA)
  • 27 days ago
  • Bellevue, WA (24 miles from Silverdale, WA)
  • 27 days ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Demographic Data for Silverdale, WA

Moving to Silverdale, WA? Find some basic demographic data about Silverdale, WA below.


Local
National
27,047
954
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in Silverdale, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Silverdale, WA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Silverdale, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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