Customer Service Jobs in Seattle, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Ca
- Seattle, WA
- 4 hours ago
- Seattle, WA
- 4 hours ago
At all times, provide superior customer service....
- Seattle, WA
- 19 hours ago
- Seattle, WA
- 19 hours ago
Area: Customer Service (Sales)...
Product knowledge of Property and Casualty Insurance Gather and analyze information skillfully Ability to learn and properly process information with Company specific software Ability to follow policies...
Remote WorkCustomer Service Representative, Bilingual Spanish - Temporary (Remote)
- Seattle, WA
- 5 days ago
- Seattle, WA
- 5 days ago
-Ensure excellent customer service by addressing client concerns with patience and professionalism....
Customer Service Representative
- Federal Way, WA (21 miles from Seattle, WA)
- 5 days ago
- Federal Way, WA (21 miles from Seattle, WA)
- 5 days ago
Prefer a minimum of 1-year previous customer service/sales work experience....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Bremerton, WA (13 miles from Seattle, WA)
- 9 days ago
- Bremerton, WA (13 miles from Seattle, WA)
- 9 days ago
service standards - Willingness to sign confidentiality agreement - Written and verbal communication skills - High School Diploma/GED - 1+ years of demonstrated customer service experience - Excellent...
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Ke
- Kent, WA (18 miles from Seattle, WA)
- 10 days ago
- Kent, WA (18 miles from Seattle, WA)
- 10 days ago
At all times, provide superior customer service....
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Loss Prevention Customer Service Associate II Federal Way
- Federal Way, WA (21 miles from Seattle, WA)
- 11 days ago
- Federal Way, WA (21 miles from Seattle, WA)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Kent, WA)
- Kent, WA (18 miles from Seattle, WA)
- 11 days ago
- Kent, WA (18 miles from Seattle, WA)
- 11 days ago
Area: Customer Service (Sales)...
Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....
Company DescriptionREADY FOR AN EXCITING OPPORTUNITY? Lenders One is seeking a Credit Verification Representative who will be responsible for conducting credit investigations and analyzing credit...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative II, Retail Banking (Issaquah, WA)
- Seattle, WA
- 13 days ago
- Seattle, WA
- 13 days ago
At all times, provide superior customer service....
Demographic Data for Seattle, WA
Moving to Seattle, WA? Find some basic demographic data about Seattle, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Seattle, WA
Highest Education Level
Customer Services in Seattle, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »