Customer Service Jobs in Roy, WA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-12 of 12 Jobs

Customer Service Representative

  • Lakewood, WA (17 miles from Roy, WA)
  • 2 days ago
  • Lakewood, WA (17 miles from Roy, WA)
  • 2 days ago

Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....

Customer Service Associate

  • Lakewood, WA (17 miles from Roy, WA)
  • 3 days ago
  • Lakewood, WA (17 miles from Roy, WA)
  • 3 days ago

CUSTOMER SERVICE ASSOCIATE We are adding a Customer Service Associate to our team....

Insurance Sales and Customer Service Representative

  • Lakewood, WA (17 miles from Roy, WA)
  • 3 days ago
  • Lakewood, WA (17 miles from Roy, WA)
  • 3 days ago

Requirements Ability to obtain a Washington Property & Casualty or Personal Lines license (no prior license required)....

Retail Loss Prevention Customer Service Associate II

  • Lacey, WA (15 miles from Roy, WA)
  • 5 days ago
  • Lacey, WA (15 miles from Roy, WA)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Medicaid Provider Customer Service Representative

  • Olympia, WA (18 miles from Roy, WA)
  • 9 days ago
  • Olympia, WA (18 miles from Roy, WA)
  • 9 days ago

Provide excellent customer services for high volume inbound provider calls for the Claims Inquiry/Claims Research Medicaid team....

Loss Prevention Tactical Customer Service Associate Loss Prevention Tactical Customer Service Associate

  • Olympia, WA (18 miles from Roy, WA)
  • 17 days ago
  • Olympia, WA (18 miles from Roy, WA)
  • 17 days ago

Loss Prevention Tactical Customer Service Associate TJX Companies 3.5 ( ) Olympia, WA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...

Customer Service Representative

  • Bonney Lake, WA (20 miles from Roy, WA)
  • 25 days ago
  • Bonney Lake, WA (20 miles from Roy, WA)
  • 25 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Loss Prevention Customer Service Associate II Tacoma

  • Tacoma, WA (20 miles from Roy, WA)
  • 30+ days ago
  • Tacoma, WA (20 miles from Roy, WA)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Insurance Customer Service

  • Olympia, WA (18 miles from Roy, WA)
  • 30+ days ago
  • Olympia, WA (18 miles from Roy, WA)
  • 30+ days ago

A Property & Casualty insurance license is required. Successful sales background. a job alert for this search Insurance Customer Service OLYMPIA, WA, US...

Customer Service Associates

  • Tacoma, WA (20 miles from Roy, WA)
  • 90+ days ago
  • Tacoma, WA (20 miles from Roy, WA)
  • 90+ days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Loss Prevention Tactical Customer Service Associate

  • Olympia, WA (18 miles from Roy, WA)
  • 90+ days ago
  • Olympia, WA (18 miles from Roy, WA)
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep(07112) - 4802 Pacific Hwy E Suite A

  • Fife, WA (19 miles from Roy, WA)
  • 90+ days ago
  • Fife, WA (19 miles from Roy, WA)
  • 90+ days ago

Job Description Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...

Demographic Data for Roy, WA

Moving to Roy, WA? Find some basic demographic data about Roy, WA below.


Local
National
12,164
119
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Roy, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Roy, WA offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Roy, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »