Customer Service Jobs in Renton, WA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 87 Jobs

State Farm Customer Service Rep

  • Gig Harbor, WA (24 miles from Renton, WA)
  • 20 hours ago
  • Gig Harbor, WA (24 miles from Renton, WA)
  • 20 hours ago

Customer Service Representative State Farm Agency (Insurance Experience Required) Location: Gig Harbor A local State Farm agency is seeking a reliable and experienced Customer Service Representative...

Customer Service Representative III (Part-time 20 hours/week), Retail Banking (Lake City - Seattle, WA)

  • Seattle, WA (12 miles from Renton, WA)
  • 1 day ago
  • Seattle, WA (12 miles from Renton, WA)
  • 1 day ago

Area: Customer Service (Sales)...

Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Lake City - Seattle, WA)

  • Seattle, WA (12 miles from Renton, WA)
  • 1 day ago
  • Seattle, WA (12 miles from Renton, WA)
  • 1 day ago

Area: Customer Service (Sales)...

Customer Service Representative

  • Federal Way, WA (10 miles from Renton, WA)
  • 2 days ago
  • Federal Way, WA (10 miles from Renton, WA)
  • 2 days ago

Customer Service Representatives serve as the key liaison and “voice of World Vision” to our donors and the general public while providing excellent customer service for all World Vision programs including...

Customer Service Rep

  • Seattle, WA (12 miles from Renton, WA)
  • 3 days ago
  • Seattle, WA (12 miles from Renton, WA)
  • 3 days ago

Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....

TJ Maxx Loss Prevention Customer Service Associate II

  • Bellevue, WA (11 miles from Renton, WA)
  • 4 days ago
  • Bellevue, WA (11 miles from Renton, WA)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Cardmember Services

  • Seattle, WA (12 miles from Renton, WA)
  • 4 days ago
  • Seattle, WA (12 miles from Renton, WA)
  • 4 days ago

We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....

Customer Service Representative I

  • Bellevue, WA (11 miles from Renton, WA)
  • 6 days ago
  • Bellevue, WA (11 miles from Renton, WA)
  • 6 days ago

Customer Service Representative I Location Bellevue (Corporate Office), WA Job Code 2132 Customer Service Representative I WHAT YOU'LL DO: This role is responsible for providing customer service and...

Remote Work

Customer Service Representative

  • Tacoma, WA (17 miles from Renton, WA)
  • 7 days ago
  • Tacoma, WA (17 miles from Renton, WA)
  • 7 days ago

Service, Design, Sales & Marketing* **Title:** *Customer Service Representative* **Location:** *WA-Tacoma* **Requisition ID:** *01022724*...

Customer Service Rep I

  • Kent, WA (6 miles from Renton, WA)
  • 7 days ago
  • Kent, WA (6 miles from Renton, WA)
  • 7 days ago

Customer Service Representative** We are looking for a detail-oriented **Customer Service Representative** to join our team!...

Senior Customer Service Representative

  • Seattle, WA (12 miles from Renton, WA)
  • 7 days ago
  • Seattle, WA (12 miles from Renton, WA)
  • 7 days ago

Customer Service Representative will work in a call center environment handling customer inquiries and requests from the general public, real estate agents/brokers or other agencies....

Customer Service Rep

  • Seattle, WA (12 miles from Renton, WA)
  • 7 days ago
  • Seattle, WA (12 miles from Renton, WA)
  • 7 days ago

Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to collect specimens and work in our mailroom....

Customer Service Representative II, Retail Banking (Phinney Ridge - Seattle, WA)

  • Seattle, WA (12 miles from Renton, WA)
  • 7 days ago
  • Seattle, WA (12 miles from Renton, WA)
  • 7 days ago

At all times, provide superior customer service....

Customer Service Representative II, Retail Banking (Wedgwood - Seattle, WA)

  • Seattle, WA (12 miles from Renton, WA)
  • 7 days ago
  • Seattle, WA (12 miles from Renton, WA)
  • 7 days ago

At all times, provide superior customer service....

Customer Service Representative (Floater)

  • Seattle, WA (12 miles from Renton, WA)
  • 8 days ago
  • Seattle, WA (12 miles from Renton, WA)
  • 8 days ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Demographic Data for Renton, WA

Moving to Renton, WA? Find some basic demographic data about Renton, WA below.


Local
National
159,597
3,548
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Renton, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Renton, WA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Renton, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »