Customer Service Jobs in Redmond, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (West Region)
- Everett, WA (21 miles from Redmond, WA)
- 1 day ago
- Everett, WA (21 miles from Redmond, WA)
- 1 day ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative
- Snohomish, WA (18 miles from Redmond, WA)
- 1 day ago
- Snohomish, WA (18 miles from Redmond, WA)
- 1 day ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Licensed Insurance Customer Service Representative
- Renton, WA (16 miles from Redmond, WA)
- 2 days ago
- Renton, WA (16 miles from Redmond, WA)
- 2 days ago
**Must have valid Property & Casualty license** The Opportunity You've Been Waiting For! Join A & M Insurance Services!...
Customer Service Representative (FT)
- Issaquah, WA (14 miles from Redmond, WA)
- 4 days ago
- Issaquah, WA (14 miles from Redmond, WA)
- 4 days ago
A Customer Service Representative I (CSR I) provides world class customer service for all internal and external customers utilizing excellent in-depth knowledge of company products, processes, programs...
Remote WorkCustomer Service Representative (PT)
- Issaquah, WA (14 miles from Redmond, WA)
- 4 days ago
- Issaquah, WA (14 miles from Redmond, WA)
- 4 days ago
A Customer Service Representative I (CSR I) provides world class customer service for all internal and external customers utilizing excellent in-depth knowledge of company products, processes, programs...
Remote WorkCustomer Service Representative (Part-Time)
- Seattle, WA (11 miles from Redmond, WA)
- 5 days ago
- Seattle, WA (11 miles from Redmond, WA)
- 5 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....
Inside Sales and Customer Service Associate (Seattle Coffee Gear)
- Lynnwood, WA (11 miles from Redmond, WA)
- 10 days ago
- Lynnwood, WA (11 miles from Redmond, WA)
- 10 days ago
Preferred Qualifications 2+ years of Inside sales and customer service experience....
Customer Service Representative
- Seattle, WA (11 miles from Redmond, WA)
- 11 days ago
- Seattle, WA (11 miles from Redmond, WA)
- 11 days ago
service via phone and email.Previous experience with internal chat-based programs.Ability to multi-task while recording accurate information.Detail-oriented with attention to detail.Preferred Skills...
Inside Sales and Customer Service Associate (Seattle Coffee Gear)
- Seattle, WA (11 miles from Redmond, WA)
- 11 days ago
- Seattle, WA (11 miles from Redmond, WA)
- 11 days ago
Responsible for customer follow-up to proactively generate additional sales Perform all activities via phone, Live Chat and email Achieve monthly sales goals Customer Service Customer Service Walk customers...
Customer Service Representative II, Retail Banking (Wedgwood - Seattle, WA)
- Seattle, WA (11 miles from Redmond, WA)
- 12 days ago
- Seattle, WA (11 miles from Redmond, WA)
- 12 days ago
Area: Customer Service (Sales)...
Customer Service Representative - FS
- Seattle, WA (11 miles from Redmond, WA)
- 14 days ago
- Seattle, WA (11 miles from Redmond, WA)
- 14 days ago
Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...
Customer Service Rep Flex Part-Time
- Seattle, WA (11 miles from Redmond, WA)
- 14 days ago
- Seattle, WA (11 miles from Redmond, WA)
- 14 days ago
service experienceKNOWLEDGE, SKILLS, AND ABILITIES (KSAs)General knowledge of assigned area's products and customer service activities.Proficient MS Office skillsMust be able to navigate a computerized...
Retail Customer Service Associate
- Lynnwood, WA (11 miles from Redmond, WA)
- 17 days ago
- Lynnwood, WA (11 miles from Redmond, WA)
- 17 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Remote in Everett, WA
- Everett, WA (21 miles from Redmond, WA)
- 18 days ago
- Everett, WA (21 miles from Redmond, WA)
- 18 days ago
Required Qualifications: High School Diploma / GED Must be 18 years of age OR Older 1+ years of experience in a related environment (i.e., office, administrative, clerical, customer service, etc.),...
Demographic Data for Redmond, WA
Moving to Redmond, WA? Find some basic demographic data about Redmond, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Redmond, WA
Highest Education Level
Customer Services in Redmond, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »