Customer Service Jobs in Port Orchard, WA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 71 Jobs

Customer Service Representative, Bilingual Spanish - Temporary (Remote)

  • Seattle, WA (12 miles from Port Orchard, WA)
  • 13 hours ago
  • Seattle, WA (12 miles from Port Orchard, WA)
  • 13 hours ago

-Ensure excellent customer service by addressing client concerns with patience and professionalism....

Customer Service Representative

  • Federal Way, WA (22 miles from Port Orchard, WA)
  • 19 hours ago
  • Federal Way, WA (22 miles from Port Orchard, WA)
  • 19 hours ago

Prefer a minimum of 1-year previous customer service/sales work experience....

Retail Loss Prevention Customer Service Associate II

  • Seattle, WA (12 miles from Port Orchard, WA)
  • 3 days ago
  • Seattle, WA (12 miles from Port Orchard, WA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Bremerton, WA (3 miles from Port Orchard, WA)
  • 4 days ago
  • Bremerton, WA (3 miles from Port Orchard, WA)
  • 4 days ago

service standards - Willingness to sign confidentiality agreement - Written and verbal communication skills - High School Diploma/GED - 1+ years of demonstrated customer service experience - Excellent...

Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Ke

  • Kent, WA (21 miles from Port Orchard, WA)
  • 5 days ago
  • Kent, WA (21 miles from Port Orchard, WA)
  • 5 days ago

At all times, provide superior customer service....

Customer Service Representative - FS

  • Seattle, WA (12 miles from Port Orchard, WA)
  • 7 days ago
  • Seattle, WA (12 miles from Port Orchard, WA)
  • 7 days ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Loss Prevention Customer Service Associate II Federal Way

  • Federal Way, WA (22 miles from Port Orchard, WA)
  • 7 days ago
  • Federal Way, WA (22 miles from Port Orchard, WA)
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Kent, WA)

  • Kent, WA (21 miles from Port Orchard, WA)
  • 7 days ago
  • Kent, WA (21 miles from Port Orchard, WA)
  • 7 days ago

Area: Customer Service (Sales)...

Customer Service Representative

  • Seattle, WA (12 miles from Port Orchard, WA)
  • 7 days ago
  • Seattle, WA (12 miles from Port Orchard, WA)
  • 7 days ago

Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....

Customer Service Representative

  • Seattle, WA (12 miles from Port Orchard, WA)
  • 7 days ago
  • Seattle, WA (12 miles from Port Orchard, WA)
  • 7 days ago

Company DescriptionREADY FOR AN EXCITING OPPORTUNITY? Lenders One is seeking a Credit Verification Representative who will be responsible for conducting credit investigations and analyzing credit...

Retail Customer Service Associate

  • Seattle, WA (12 miles from Port Orchard, WA)
  • 7 days ago
  • Seattle, WA (12 miles from Port Orchard, WA)
  • 7 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative II, Retail Banking (Issaquah, WA)

  • Seattle, WA (12 miles from Port Orchard, WA)
  • 8 days ago
  • Seattle, WA (12 miles from Port Orchard, WA)
  • 8 days ago

At all times, provide superior customer service....

Insurance Sales and Customer Service Representative

  • Lakewood, WA (23 miles from Port Orchard, WA)
  • 9 days ago
  • Lakewood, WA (23 miles from Port Orchard, WA)
  • 9 days ago

Requirements Ability to obtain a Washington Property & Casualty or Personal Lines license (no prior license required)....

Customer Service Rep I

  • Kent, WA (21 miles from Port Orchard, WA)
  • 9 days ago
  • Kent, WA (21 miles from Port Orchard, WA)
  • 9 days ago

Customer Service representative| Tukwila WA** **Pay:** $ 18.00/hr....

Customer Service Rep I

  • Tacoma, WA (21 miles from Port Orchard, WA)
  • 13 days ago
  • Tacoma, WA (21 miles from Port Orchard, WA)
  • 13 days ago

Relieve other customer service personnel and/or be responsible for a specialized area of customer service....

Demographic Data for Port Orchard, WA

Moving to Port Orchard, WA? Find some basic demographic data about Port Orchard, WA below.


Local
National
67,950
1,111
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Port Orchard, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Port Orchard, WA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Port Orchard, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »