Customer Service Jobs in Olympia, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Express Scripts - Remote
- Olympia, WA
- 1 day ago
- Olympia, WA
- 1 day ago
The Call Center Customer Service Representative represents the company, and our people make all the difference in our success....
Remote WorkCustomer Service Representative
- Lakewood, WA (24 miles from Olympia, WA)
- 1 day ago
- Lakewood, WA (24 miles from Olympia, WA)
- 1 day ago
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
- Lakewood, WA (24 miles from Olympia, WA)
- 2 days ago
- Lakewood, WA (24 miles from Olympia, WA)
- 2 days ago
CUSTOMER SERVICE ASSOCIATE We are adding a Customer Service Associate to our team....
Insurance Sales and Customer Service Representative
- Lakewood, WA (24 miles from Olympia, WA)
- 3 days ago
- Lakewood, WA (24 miles from Olympia, WA)
- 3 days ago
Requirements Ability to obtain a Washington Property & Casualty or Personal Lines license (no prior license required)....
Retail Loss Prevention Customer Service Associate II
- Lacey, WA (4 miles from Olympia, WA)
- 5 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Provide excellent customer services for high volume inbound provider calls for the Claims Inquiry/Claims Research Medicaid team....
- Olympia, WA
- 16 days ago
- Olympia, WA
- 16 days ago
Loss Prevention Tactical Customer Service Associate TJX Companies 3.5 ( ) Olympia, WA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
Customer Service Representative - Elma Branch
- Elma, WA (24 miles from Olympia, WA)
- 21 days ago
- Elma, WA (24 miles from Olympia, WA)
- 21 days ago
POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team...
A Property & Casualty insurance license is required. Successful sales background. a job alert for this search Insurance Customer Service OLYMPIA, WA, US...
Customer Service Representative
- Lacey, WA (4 miles from Olympia, WA)
- 45+ days ago
- Lacey, WA (4 miles from Olympia, WA)
- 45+ days ago
Provide exceptional customer service that fosters positive relationships and supports company reputation....
Loss Prevention Tactical Customer Service Associate
- Olympia, WA
- 90+ days ago
- Olympia, WA
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Olympia, WA
Moving to Olympia, WA? Find some basic demographic data about Olympia, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Olympia, WA
Highest Education Level
Customer Services in Olympia, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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