Customer Service Jobs in Olympia, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Olympia, WA
- 14 hours ago
- Olympia, WA
- 14 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Home, WA (20 miles from Olympia, WA)
- 2 days ago
- Home, WA (20 miles from Olympia, WA)
- 2 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Teller / Customer Service Representative
- Lacey, WA (4 miles from Olympia, WA)
- 23 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 23 days ago
Requirements KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS: Excellent customer service, interpersonal and communication skills....
Customer Service Representative Highmark Health - Olympia, WA 98507 Posted: 5/16/2025 - Expires: 7/15/2025 Job ID: 289165804 Apply Now I have already applied Save Job Print Email Share Job Description...
Customer Service Representative - Elma Branch
- Elma, WA (24 miles from Olympia, WA)
- 29 days ago
- Elma, WA (24 miles from Olympia, WA)
- 29 days ago
POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team...
Customer Service Representative
- Fircrest, WA (23 miles from Olympia, WA)
- 30+ days ago
- Fircrest, WA (23 miles from Olympia, WA)
- 30+ days ago
Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in....
Loss Prevention Tactical Customer Service Associate
- Olympia, WA
- 90+ days ago
- Olympia, WA
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep(07122) - 10112 Bridgeport Way SW
- Lakewood, WA (24 miles from Olympia, WA)
- 90+ days ago
- Lakewood, WA (24 miles from Olympia, WA)
- 90+ days ago
Company Description Customer Service Representative This position pays $16.66 per hour to per hour, plus tips. We have paid sick leave per WA State law....
Customer Service Rep(07019) - 1140 Galaxy Dr. NE, Suite H
- Lacey, WA (4 miles from Olympia, WA)
- 90+ days ago
- Lacey, WA (4 miles from Olympia, WA)
- 90+ days ago
Job Description Job Details Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
Customer Service Rep(09430 - 8225 Steilacoom Blvd.
- Lakewood, WA (24 miles from Olympia, WA)
- 90+ days ago
- Lakewood, WA (24 miles from Olympia, WA)
- 90+ days ago
Company Description Customer Service Representative This position pays $16.66 per hour, plus tips. We have paid sick leave per WA State law....
Customer Service Rep(07021) - 22219 Mountain Highway East
- Spanaway, WA (23 miles from Olympia, WA)
- 90+ days ago
- Spanaway, WA (23 miles from Olympia, WA)
- 90+ days ago
Company Description Customer Service Representative This position pays $15.74 per hour to $16.00 per hour, plus tips. We have Paid sick leave per WA State law....
Demographic Data for Olympia, WA
Moving to Olympia, WA? Find some basic demographic data about Olympia, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Olympia, WA
Highest Education Level
Customer Services in Olympia, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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