Customer Service Jobs in Olympia, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Lacey, WA (4 miles from Olympia, WA)
- 23 hours ago
- Lacey, WA (4 miles from Olympia, WA)
- 23 hours ago
Provide exceptional customer service that fosters positive relationships and supports company reputation....
Insurance Sales and Customer Service Representative
- Lakewood, WA (24 miles from Olympia, WA)
- 1 day ago
- Lakewood, WA (24 miles from Olympia, WA)
- 1 day ago
Requirements Ability to obtain a Washington Property & Casualty or Personal Lines license (no prior license required)....
Customer Service Representative (Lacey)
- Lacey, WA (4 miles from Olympia, WA)
- 5 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 5 days ago
Service Experience Administrative/Office Experience Strong Written and Verbal Communications Computer and Office Equipment Savvy Willingness to grow and learn DME knowledge, a plus M-F 8:00 am to 5...
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Olympia, WA
- 17 days ago
- Olympia, WA
- 17 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative III, Retail Banking (Olympia, WA)
- Lacey, WA (4 miles from Olympia, WA)
- 25 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 25 days ago
At all times, provide superior customer service....
Excited to grow your career?** At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy...
Teller / Customer Service Representative
- Lacey, WA (4 miles from Olympia, WA)
- 30+ days ago
- Lacey, WA (4 miles from Olympia, WA)
- 30+ days ago
Requirements KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS: Excellent customer service, interpersonal and communication skills....
Customer Service Representative - Elma Branch
- Elma, WA (24 miles from Olympia, WA)
- 45+ days ago
- Elma, WA (24 miles from Olympia, WA)
- 45+ days ago
POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team...
Customer Service Representative
- Fircrest, WA (23 miles from Olympia, WA)
- 45+ days ago
- Fircrest, WA (23 miles from Olympia, WA)
- 45+ days ago
Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in....
Loss Prevention Tactical Customer Service Associate
- Olympia, WA
- 90+ days ago
- Olympia, WA
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep(07122) - 10112 Bridgeport Way SW
- Lakewood, WA (24 miles from Olympia, WA)
- 90+ days ago
- Lakewood, WA (24 miles from Olympia, WA)
- 90+ days ago
Company Description Customer Service Representative This position pays $16.66 per hour to per hour, plus tips. We have paid sick leave per WA State law....
Customer Service Rep(07019) - 1140 Galaxy Dr. NE, Suite H
- Lacey, WA (4 miles from Olympia, WA)
- 90+ days ago
- Lacey, WA (4 miles from Olympia, WA)
- 90+ days ago
Job Description Job Details Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
Customer Service Rep(09430 - 8225 Steilacoom Blvd.
- Lakewood, WA (24 miles from Olympia, WA)
- 90+ days ago
- Lakewood, WA (24 miles from Olympia, WA)
- 90+ days ago
Company Description Customer Service Representative This position pays $16.66 per hour, plus tips. We have paid sick leave per WA State law....
Demographic Data for Olympia, WA
Moving to Olympia, WA? Find some basic demographic data about Olympia, WA below.
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Salary for Customer Service Jobs in Olympia, WA
Highest Education Level
Customer Services in Olympia, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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