Customer Service Jobs in Mountlake Terrace, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Edmonds Branch
- Edmonds, WA (3 miles from Mountlake Terrace, WA)
- 22 hours ago
- Edmonds, WA (3 miles from Mountlake Terrace, WA)
- 22 hours ago
POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team...
Customer Service Representative II
- Kirkland, WA (9 miles from Mountlake Terrace, WA)
- 2 days ago
- Kirkland, WA (9 miles from Mountlake Terrace, WA)
- 2 days ago
Preferred: One (1) or more years of experience as a WM Customer Service Representative B....
- Bainbridge Island, WA (14 miles from Mountlake Terrace, WA)
- 2 days ago
- Bainbridge Island, WA (14 miles from Mountlake Terrace, WA)
- 2 days ago
Area: Customer Service (Sales)...
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Bainbridge Island, WA)
- Bainbridge Island, WA (14 miles from Mountlake Terrace, WA)
- 2 days ago
- Bainbridge Island, WA (14 miles from Mountlake Terrace, WA)
- 2 days ago
Area: Customer Service (Sales)...
Part Time Customer Service Associate
- Seatac, WA (23 miles from Mountlake Terrace, WA)
- 7 days ago
- Seatac, WA (23 miles from Mountlake Terrace, WA)
- 7 days ago
Assist customers by effectively resolving all customer service issues....
- Seatac, WA (23 miles from Mountlake Terrace, WA)
- 7 days ago
- Seatac, WA (23 miles from Mountlake Terrace, WA)
- 7 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 13 days ago
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 13 days ago
Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....
Retail Customer Service Associate
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 14 days ago
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 14 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Burien, WA (20 miles from Mountlake Terrace, WA)
- 14 days ago
- Burien, WA (20 miles from Mountlake Terrace, WA)
- 14 days ago
Customer Service Representative Crash Champions - 2.8 Burien, WA Job Details Full-time $16.66 - $25.00 an hour 17 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance...
Customer Service Representative, Medical Store
- Renton, WA (24 miles from Mountlake Terrace, WA)
- 14 days ago
- Renton, WA (24 miles from Mountlake Terrace, WA)
- 14 days ago
The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers....
Customer Service Representative III (Part-time 20 hours/week), Retail Banking (W
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 15 days ago
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 15 days ago
At all times, provide superior customer service....
Customer Service Representative
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 16 days ago
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 16 days ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Customer Service Representative II, Retail Banking (West Seattle, WA)
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 16 days ago
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 16 days ago
At all times, provide superior customer service....
Customer Service Representative III, Retail Banking (Crown Hill - Seattle, WA)
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 16 days ago
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 16 days ago
At all times, provide superior customer service....
Customer Service Representative II, Retail Banking (Crown Hill - Seattle, WA)
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 17 days ago
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 17 days ago
Area: Customer Service (Sales)...
Demographic Data for Mountlake Terrace, WA
Moving to Mountlake Terrace, WA? Find some basic demographic data about Mountlake Terrace, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mountlake Terrace, WA
Highest Education Level
Customer Services in Mountlake Terrace, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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