Customer Service Jobs in Mountlake Terrace, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 2 days ago
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 2 days ago
Minimum of one (1) year of customer service and/or call center experience preferably in insurance, managed care, or from a provider setting. Comfortable working in a 100% remote environment....
Remote WorkCustomer Service Representative
- Everett, WA (14 miles from Mountlake Terrace, WA)
- 4 days ago
- Everett, WA (14 miles from Mountlake Terrace, WA)
- 4 days ago
Customer Service Representative Transdev in EVERETT, WA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....
Customer Service Representative
- Seatac, WA (23 miles from Mountlake Terrace, WA)
- 4 days ago
- Seatac, WA (23 miles from Mountlake Terrace, WA)
- 4 days ago
service standards Meet compliance regulations at all times....
Front Office Coordinator/Customer Service Representative
- Everett, WA (14 miles from Mountlake Terrace, WA)
- 4 days ago
- Everett, WA (14 miles from Mountlake Terrace, WA)
- 4 days ago
Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle Job Description Job Summary Blends front office coordination, customer service, and sales support...
Customer Service Representative, Medicare Pharmacy
- Bellevue, WA (12 miles from Mountlake Terrace, WA)
- 6 days ago
- Bellevue, WA (12 miles from Mountlake Terrace, WA)
- 6 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Retail Loss Prevention Customer Service Associate II
- Renton, WA (24 miles from Mountlake Terrace, WA)
- 7 days ago
- Renton, WA (24 miles from Mountlake Terrace, WA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Everett, WA
- Everett, WA (14 miles from Mountlake Terrace, WA)
- 8 days ago
- Everett, WA (14 miles from Mountlake Terrace, WA)
- 8 days ago
Understand and deliver quality customer service that is consistent with Optum’s service standards Working with multiple service lines throughout each day assisting patients with appointments, medication...
Part Time Customer Service Associate
- Seatac, WA (23 miles from Mountlake Terrace, WA)
- 11 days ago
- Seatac, WA (23 miles from Mountlake Terrace, WA)
- 11 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative III (Part-time 20 hours/week), Retail Banking (L
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 16 days ago
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 16 days ago
At all times, provide superior customer service....
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (La
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 16 days ago
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 16 days ago
At all times, provide superior customer service....
Customer Service Representative - Commercial Lines
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 17 days ago
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 17 days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
TJ Maxx Loss Prevention Customer Service Associate II
- Everett, WA (14 miles from Mountlake Terrace, WA)
- 18 days ago
- Everett, WA (14 miles from Mountlake Terrace, WA)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 19 days ago
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 19 days ago
Area: Customer Service (Sales)...
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 19 days ago
- Seattle, WA (12 miles from Mountlake Terrace, WA)
- 19 days ago
Area: Customer Service (Sales)...
Customer Service Representative
- Monroe, WA (20 miles from Mountlake Terrace, WA)
- 20 days ago
- Monroe, WA (20 miles from Mountlake Terrace, WA)
- 20 days ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Demographic Data for Mountlake Terrace, WA
Moving to Mountlake Terrace, WA? Find some basic demographic data about Mountlake Terrace, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mountlake Terrace, WA
Highest Education Level
Customer Services in Mountlake Terrace, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »