Customer Service Jobs in Monroe, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (West Region)
- Everett, WA (16 miles from Monroe, WA)
- 1 day ago
- Everett, WA (16 miles from Monroe, WA)
- 1 day ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative
- Snohomish, WA (7 miles from Monroe, WA)
- 2 days ago
- Snohomish, WA (7 miles from Monroe, WA)
- 2 days ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
- Redmond, WA (17 miles from Monroe, WA)
- 7 days ago
- Redmond, WA (17 miles from Monroe, WA)
- 7 days ago
At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....
Inside Sales and Customer Service Associate (Seattle Coffee Gear)
- Lynnwood, WA (18 miles from Monroe, WA)
- 10 days ago
- Lynnwood, WA (18 miles from Monroe, WA)
- 10 days ago
Preferred Qualifications 2+ years of Inside sales and customer service experience....
Retail Customer Service Associate
- Lynnwood, WA (18 miles from Monroe, WA)
- 17 days ago
- Lynnwood, WA (18 miles from Monroe, WA)
- 17 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Remote in Everett, WA
- Everett, WA (16 miles from Monroe, WA)
- 18 days ago
- Everett, WA (16 miles from Monroe, WA)
- 18 days ago
Required Qualifications: High School Diploma / GED Must be 18 years of age OR Older 1+ years of experience in a related environment (i.e., office, administrative, clerical, customer service, etc.),...
Customer Service Representative - Mill Creek Branch
- Mill Creek, WA (14 miles from Monroe, WA)
- 19 days ago
- Mill Creek, WA (14 miles from Monroe, WA)
- 19 days ago
POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team...
Customer Service Representative
- Kirkland, WA (19 miles from Monroe, WA)
- 20 days ago
- Kirkland, WA (19 miles from Monroe, WA)
- 20 days ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Lead Retail Customer Service Associate
- Bellevue, WA (23 miles from Monroe, WA)
- 21 days ago
- Bellevue, WA (23 miles from Monroe, WA)
- 21 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative
- Shoreline, WA (23 miles from Monroe, WA)
- 25 days ago
- Shoreline, WA (23 miles from Monroe, WA)
- 25 days ago
Description The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff...
TJ Maxx Loss Prevention Customer Service Associate II
- Edmonds, WA (22 miles from Monroe, WA)
- 28 days ago
- Edmonds, WA (22 miles from Monroe, WA)
- 28 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
70182-LP Customer Service Associate II
- Everett, WA (16 miles from Monroe, WA)
- 28 days ago
- Everett, WA (16 miles from Monroe, WA)
- 28 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Shoreline, WA (23 miles from Monroe, WA)
- 29 days ago
- Shoreline, WA (23 miles from Monroe, WA)
- 29 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Bothell, WA (16 miles from Monroe, WA)
- 30+ days ago
- Bothell, WA (16 miles from Monroe, WA)
- 30+ days ago
Our client, a leader in the aerospace industry, is seeking a Customer Service Representative to join their team....
Customer Service Rep (7139) - 13501 100th Ave NE
- Kirkland, WA (19 miles from Monroe, WA)
- 45+ days ago
- Kirkland, WA (19 miles from Monroe, WA)
- 45+ days ago
Job Description Job Details Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
Demographic Data for Monroe, WA
Moving to Monroe, WA? Find some basic demographic data about Monroe, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Monroe, WA
Highest Education Level
Customer Services in Monroe, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »