Customer Service Jobs in Maple Valley, WA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 70 Jobs

Customer Service Rep I

  • Kent, WA (9 miles from Maple Valley, WA)
  • 1 hour ago
  • Kent, WA (9 miles from Maple Valley, WA)
  • 1 hour ago

Customer Service representative| Tukwila WA** **Pay:** $ 18.00/hr....

Customer Service Rep I

  • Seattle, WA (20 miles from Maple Valley, WA)
  • 2 days ago
  • Seattle, WA (20 miles from Maple Valley, WA)
  • 2 days ago

Minimum of one (1) year of customer service and/or call center experience preferably in insurance, managed care, or from a provider setting. Comfortable working in a 100% remote environment....

Remote Work

Customer Service Rep I

  • Tacoma, WA (22 miles from Maple Valley, WA)
  • 4 days ago
  • Tacoma, WA (22 miles from Maple Valley, WA)
  • 4 days ago

Relieve other customer service personnel and/or be responsible for a specialized area of customer service....

Customer Service Representative

  • Seatac, WA (15 miles from Maple Valley, WA)
  • 4 days ago
  • Seatac, WA (15 miles from Maple Valley, WA)
  • 4 days ago

service standards Meet compliance regulations at all times....

Customer Service Representative III, Retail Banking (Issaquah, WA)

  • Issaquah, WA (6 miles from Maple Valley, WA)
  • 4 days ago
  • Issaquah, WA (6 miles from Maple Valley, WA)
  • 4 days ago

Area: Customer Service (Sales)...

Customer Service Representative II, Retail Banking (Issaquah, WA)

  • Issaquah, WA (6 miles from Maple Valley, WA)
  • 4 days ago
  • Issaquah, WA (6 miles from Maple Valley, WA)
  • 4 days ago

Area: Customer Service (Sales)...

Customer Service Representative, Medicare Pharmacy

  • Bellevue, WA (17 miles from Maple Valley, WA)
  • 6 days ago
  • Bellevue, WA (17 miles from Maple Valley, WA)
  • 6 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Retail Customer Service Associate

  • Puyallup, WA (20 miles from Maple Valley, WA)
  • 6 days ago
  • Puyallup, WA (20 miles from Maple Valley, WA)
  • 6 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Loss Prevention Customer Service Associate II

  • Renton, WA (9 miles from Maple Valley, WA)
  • 6 days ago
  • Renton, WA (9 miles from Maple Valley, WA)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Part Time Customer Service Associate

  • Seatac, WA (15 miles from Maple Valley, WA)
  • 10 days ago
  • Seatac, WA (15 miles from Maple Valley, WA)
  • 10 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • Kent, WA (9 miles from Maple Valley, WA)
  • 11 days ago
  • Kent, WA (9 miles from Maple Valley, WA)
  • 11 days ago

a Winning Team as a Customer Service Representative!...

Customer Service Representative III (Part-time 20 hours/week), Retail Banking (L

  • Seattle, WA (20 miles from Maple Valley, WA)
  • 15 days ago
  • Seattle, WA (20 miles from Maple Valley, WA)
  • 15 days ago

At all times, provide superior customer service....

Customer Service Representative II (Part-time 20 hours/week), Retail Banking (La

  • Seattle, WA (20 miles from Maple Valley, WA)
  • 15 days ago
  • Seattle, WA (20 miles from Maple Valley, WA)
  • 15 days ago

At all times, provide superior customer service....

Customer Service Representative - Commercial Lines

  • Seattle, WA (20 miles from Maple Valley, WA)
  • 16 days ago
  • Seattle, WA (20 miles from Maple Valley, WA)
  • 16 days ago

& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...

Customer Service Representative III (Part-time 20 hours/week), Retail Banking (Lake City - Seattle, WA)

  • Seattle, WA (20 miles from Maple Valley, WA)
  • 18 days ago
  • Seattle, WA (20 miles from Maple Valley, WA)
  • 18 days ago

Area: Customer Service (Sales)...

Demographic Data for Maple Valley, WA

Moving to Maple Valley, WA? Find some basic demographic data about Maple Valley, WA below.


Local
National
37,487
710
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Maple Valley, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Maple Valley, WA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Maple Valley, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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