Customer Service Jobs in Lacey, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Part Time Customer Service Representative (remote)
- Olympia, WA (4 miles from Lacey, WA)
- 4 hours ago
- Olympia, WA (4 miles from Lacey, WA)
- 4 hours ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote Work- Tacoma, WA (22 miles from Lacey, WA)
- 22 hours ago
- Tacoma, WA (22 miles from Lacey, WA)
- 22 hours ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Insurance Customer Service Representative/Office manager
- Fircrest, WA (18 miles from Lacey, WA)
- 4 days ago
- Fircrest, WA (18 miles from Lacey, WA)
- 4 days ago
Previous experience sales and customer service, in an office setting....
Customer Service Representative
- Olympia, WA (4 miles from Lacey, WA)
- 5 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 5 days ago
ESSENTIAL RESPONSIBILITIES + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Provide exceptional customer service that fosters positive relationships and supports company reputation....
Customer Service Representative II
- Tumwater, WA (4 miles from Lacey, WA)
- 12 days ago
- Tumwater, WA (4 miles from Lacey, WA)
- 12 days ago
The Customer Service Representative II provides inbound and/or outbound customer service support ensuring delivery of accurate, complete, and timely information pertaining to member policies and coverage...
Customer Service Rep Flex Part-Time
- Home, WA (16 miles from Lacey, WA)
- 13 days ago
- Home, WA (16 miles from Lacey, WA)
- 13 days ago
What We Do Customer Service Representatives may be found in service-related call center or non-call center environments....
Retail Customer Service Associate
- South Hill, WA (23 miles from Lacey, WA)
- 19 days ago
- South Hill, WA (23 miles from Lacey, WA)
- 19 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Pacific Standard Time Zone
- Olympia, WA (4 miles from Lacey, WA)
- 21 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 21 days ago
Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....
Loss Prevention Tactical Customer Service Associate
- Olympia, WA (4 miles from Lacey, WA)
- 45+ days ago
- Olympia, WA (4 miles from Lacey, WA)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep(07122) - 10112 Bridgeport Way SW
- Lakewood, WA (19 miles from Lacey, WA)
- 60+ days ago
- Lakewood, WA (19 miles from Lacey, WA)
- 60+ days ago
Company Description Customer Service Representative This position pays $16.66 per hour to per hour, plus tips. We have paid sick leave per WA State law....
Customer Service Rep(07106) - 615 Pioneer Way
- Tacoma, WA (22 miles from Lacey, WA)
- 60+ days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 60+ days ago
Company Description Customer Service Representative We are looking for team-oriented individuals with personality, people skills, and high energy!...
Customer Service Rep(07019) - 1140 Galaxy Dr. NE, Suite H
- Lacey, WA
- 60+ days ago
- Lacey, WA
- 60+ days ago
Job Description Job Details Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
Customer Service Rep(07092) - 805 Pacific Avenue
- Tacoma, WA (22 miles from Lacey, WA)
- 90+ days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 90+ days ago
Company Description Customer Service Representative This position pays $16.66 per hour, plus tips. We have paid sick leave per WA State law....
Customer Service Rep(07102) - 1905 Bridgeport Way W Ste D
- University Place, WA (22 miles from Lacey, WA)
- 90+ days ago
- University Place, WA (22 miles from Lacey, WA)
- 90+ days ago
Company Description Customer Service Representative This position pays $16.66 per hour, plus tips. We have paid sick leave per WA State law....
Demographic Data for Lacey, WA
Moving to Lacey, WA? Find some basic demographic data about Lacey, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lacey, WA
Highest Education Level
Customer Services in Lacey, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »