Customer Service Jobs in Lacey, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Olympia, WA (4 miles from Lacey, WA)
- 1 day ago
- Olympia, WA (4 miles from Lacey, WA)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
State Farm Customer Service Rep
- Gig Harbor, WA (24 miles from Lacey, WA)
- 2 days ago
- Gig Harbor, WA (24 miles from Lacey, WA)
- 2 days ago
Customer Service Representative State Farm Agency (Insurance Experience Required) Location: Gig Harbor A local State Farm agency is seeking a reliable and experienced Customer Service Representative...
Customer Service Representative
- Home, WA (16 miles from Lacey, WA)
- 3 days ago
- Home, WA (16 miles from Lacey, WA)
- 3 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
Customer Service Representative
- Olympia, WA (4 miles from Lacey, WA)
- 6 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 6 days ago
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Customer Service Representative
- Tacoma, WA (22 miles from Lacey, WA)
- 8 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 8 days ago
Service, Design, Sales & Marketing* **Title:** *Customer Service Representative* **Location:** *WA-Tacoma* **Requisition ID:** *01022724*...
Customer Service Representative III, Retail Banking (Olympia, WA)
- Lacey, WA
- 9 days ago
- Lacey, WA
- 9 days ago
At all times, provide superior customer service....
Customer Service Representative
- Tumwater, WA (4 miles from Lacey, WA)
- 11 days ago
- Tumwater, WA (4 miles from Lacey, WA)
- 11 days ago
Excited to grow your career?** At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy...
- Tacoma, WA (22 miles from Lacey, WA)
- 11 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 11 days ago
What We Do Customer Service Representatives may be found in service-related call center or non-call center environments....
- University Place, WA (22 miles from Lacey, WA)
- 11 days ago
- University Place, WA (22 miles from Lacey, WA)
- 11 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
- Tacoma, WA (22 miles from Lacey, WA)
- 11 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 11 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative
- Tacoma, WA (22 miles from Lacey, WA)
- 13 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 13 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Requirements KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS: Excellent customer service, interpersonal and communication skills....
Medical Store Customer Service Representative
- Tacoma, WA (22 miles from Lacey, WA)
- 23 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 23 days ago
The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers....
Customer Service Representative
- Olympia, WA (4 miles from Lacey, WA)
- 29 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 29 days ago
Customer Service Representative Highmark Health - Olympia, WA 98507 Posted: 5/16/2025 - Expires: 7/15/2025 Job ID: 289165804 Apply Now I have already applied Save Job Print Email Share Job Description...
Customer Service Representative
- Fircrest, WA (18 miles from Lacey, WA)
- 30+ days ago
- Fircrest, WA (18 miles from Lacey, WA)
- 30+ days ago
Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in....
Demographic Data for Lacey, WA
Moving to Lacey, WA? Find some basic demographic data about Lacey, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lacey, WA
Highest Education Level
Customer Services in Lacey, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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