Customer Service Jobs in Kent, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Seattle, WA (18 miles from Kent, WA)
- 7 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 7 hours ago
The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations....
Customer Service Representative
- Seattle, WA (18 miles from Kent, WA)
- 8 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 8 hours ago
Company DescriptionREADY FOR AN EXCITING OPPORTUNITY? Lenders One is seeking a Credit Verification Representative who will be responsible for conducting credit investigations and analyzing credit...
Retail Customer Service Associate
- Seattle, WA (18 miles from Kent, WA)
- 12 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 12 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Bellevue Square
- Bellevue, WA (17 miles from Kent, WA)
- 13 hours ago
- Bellevue, WA (17 miles from Kent, WA)
- 13 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life + Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Representative II, Retail Banking (Issaquah, WA)
- Seattle, WA (18 miles from Kent, WA)
- 1 day ago
- Seattle, WA (18 miles from Kent, WA)
- 1 day ago
At all times, provide superior customer service....
Customer Service Representative
- Bellevue, WA (17 miles from Kent, WA)
- 1 day ago
- Bellevue, WA (17 miles from Kent, WA)
- 1 day ago
Exotic Motors Auto Rebuild is looking for the best qualified full-time Customer Service Representative....
Insurance Sales and Customer Service Representative
- Lakewood, WA (16 miles from Kent, WA)
- 2 days ago
- Lakewood, WA (16 miles from Kent, WA)
- 2 days ago
Requirements Ability to obtain a Washington Property & Casualty or Personal Lines license (no prior license required)....
Customer Service representative| Tukwila WA** **Pay:** $ 18.00/hr....
- Tacoma, WA (13 miles from Kent, WA)
- 6 days ago
- Tacoma, WA (13 miles from Kent, WA)
- 6 days ago
Relieve other customer service personnel and/or be responsible for a specialized area of customer service....
Customer Service Representative
- Seatac, WA (8 miles from Kent, WA)
- 6 days ago
- Seatac, WA (8 miles from Kent, WA)
- 6 days ago
service standards Meet compliance regulations at all times....
Customer Service Representative III, Retail Banking (Issaquah, WA)
- Issaquah, WA (13 miles from Kent, WA)
- 6 days ago
- Issaquah, WA (13 miles from Kent, WA)
- 6 days ago
Area: Customer Service (Sales)...
Customer Service Representative, Medicare Pharmacy
- Bellevue, WA (17 miles from Kent, WA)
- 8 days ago
- Bellevue, WA (17 miles from Kent, WA)
- 8 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Retail Loss Prevention Customer Service Associate II
- Renton, WA (6 miles from Kent, WA)
- 9 days ago
- Renton, WA (6 miles from Kent, WA)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time Customer Service Associate
- Seatac, WA (8 miles from Kent, WA)
- 12 days ago
- Seatac, WA (8 miles from Kent, WA)
- 12 days ago
Assist customers by effectively resolving all customer service issues....
a Winning Team as a Customer Service Representative!...
Demographic Data for Kent, WA
Moving to Kent, WA? Find some basic demographic data about Kent, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kent, WA
Highest Education Level
Customer Services in Kent, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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