Customer Service Jobs in Home, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Part Time Customer Service Representative (remote)
- Olympia, WA (20 miles from Home, WA)
- 7 hours ago
- Olympia, WA (20 miles from Home, WA)
- 7 hours ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote Work- Tacoma, WA (14 miles from Home, WA)
- 1 day ago
- Tacoma, WA (14 miles from Home, WA)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (West Region)
- Fife, WA (18 miles from Home, WA)
- 1 day ago
- Fife, WA (18 miles from Home, WA)
- 1 day ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Insurance Customer Service Representative/Office manager
- Fircrest, WA (9 miles from Home, WA)
- 4 days ago
- Fircrest, WA (9 miles from Home, WA)
- 4 days ago
Previous experience sales and customer service, in an office setting....
Customer Service Representative
- Olympia, WA (20 miles from Home, WA)
- 5 days ago
- Olympia, WA (20 miles from Home, WA)
- 5 days ago
ESSENTIAL RESPONSIBILITIES + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Lacey, WA (16 miles from Home, WA)
- 7 days ago
- Lacey, WA (16 miles from Home, WA)
- 7 days ago
Provide exceptional customer service that fosters positive relationships and supports company reputation....
Customer Service Representative II
- Tumwater, WA (20 miles from Home, WA)
- 12 days ago
- Tumwater, WA (20 miles from Home, WA)
- 12 days ago
The Customer Service Representative II provides inbound and/or outbound customer service support ensuring delivery of accurate, complete, and timely information pertaining to member policies and coverage...
What We Do Customer Service Representatives may be found in service-related call center or non-call center environments....
Loss Prevention Customer Service Associate II Federal Way
- Federal Way, WA (22 miles from Home, WA)
- 18 days ago
- Federal Way, WA (22 miles from Home, WA)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- South Hill, WA (21 miles from Home, WA)
- 19 days ago
- South Hill, WA (21 miles from Home, WA)
- 19 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Pacific Standard Time Zone
- Olympia, WA (20 miles from Home, WA)
- 21 days ago
- Olympia, WA (20 miles from Home, WA)
- 21 days ago
Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....
Insurance Customer Service Representative
- Bremerton, WA (23 miles from Home, WA)
- 25 days ago
- Bremerton, WA (23 miles from Home, WA)
- 25 days ago
Attain Washington State Property & Casualty License within 60 days of employment....
Customer Service Representative
- Seatac, WA (23 miles from Home, WA)
- 27 days ago
- Seatac, WA (23 miles from Home, WA)
- 27 days ago
service standards Meet compliance regulations at all times....
Loss Prevention Customer Service Associate II Puyallup
- Puyallup, WA (19 miles from Home, WA)
- 30+ days ago
- Puyallup, WA (19 miles from Home, WA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Tactical Customer Service Associate
- Olympia, WA (20 miles from Home, WA)
- 45+ days ago
- Olympia, WA (20 miles from Home, WA)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Home, WA
Moving to Home, WA? Find some basic demographic data about Home, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Home, WA
Highest Education Level
Customer Services in Home, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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