Customer Service Jobs in Fort Lewis, WA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 46 Jobs

Part Time Customer Service Representative (remote)

  • Olympia, WA (15 miles from Fort Lewis, WA)
  • 6 hours ago
  • Olympia, WA (15 miles from Fort Lewis, WA)
  • 6 hours ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Associates

  • Tacoma, WA (14 miles from Fort Lewis, WA)
  • 1 day ago
  • Tacoma, WA (14 miles from Fort Lewis, WA)
  • 1 day ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (West Region)

  • Fife, WA (15 miles from Fort Lewis, WA)
  • 1 day ago
  • Fife, WA (15 miles from Fort Lewis, WA)
  • 1 day ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Insurance Customer Service Representative/Office manager

  • Fircrest, WA (11 miles from Fort Lewis, WA)
  • 4 days ago
  • Fircrest, WA (11 miles from Fort Lewis, WA)
  • 4 days ago

Previous experience sales and customer service, in an office setting....

Customer Service Representative

  • Olympia, WA (15 miles from Fort Lewis, WA)
  • 5 days ago
  • Olympia, WA (15 miles from Fort Lewis, WA)
  • 5 days ago

ESSENTIAL RESPONSIBILITIES + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Representative

  • Lacey, WA (11 miles from Fort Lewis, WA)
  • 7 days ago
  • Lacey, WA (11 miles from Fort Lewis, WA)
  • 7 days ago

Provide exceptional customer service that fosters positive relationships and supports company reputation....

Customer Service Representative II

  • Tumwater, WA (15 miles from Fort Lewis, WA)
  • 12 days ago
  • Tumwater, WA (15 miles from Fort Lewis, WA)
  • 12 days ago

The Customer Service Representative II provides inbound and/or outbound customer service support ensuring delivery of accurate, complete, and timely information pertaining to member policies and coverage...

Customer Service Rep Flex Part-Time

  • Home, WA (16 miles from Fort Lewis, WA)
  • 13 days ago
  • Home, WA (16 miles from Fort Lewis, WA)
  • 13 days ago

What We Do Customer Service Representatives may be found in service-related call center or non-call center environments....

Loss Prevention Customer Service Associate II Federal Way

  • Federal Way, WA (22 miles from Fort Lewis, WA)
  • 18 days ago
  • Federal Way, WA (22 miles from Fort Lewis, WA)
  • 18 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • South Hill, WA (12 miles from Fort Lewis, WA)
  • 19 days ago
  • South Hill, WA (12 miles from Fort Lewis, WA)
  • 19 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative - Pacific Standard Time Zone

  • Olympia, WA (15 miles from Fort Lewis, WA)
  • 21 days ago
  • Olympia, WA (15 miles from Fort Lewis, WA)
  • 21 days ago

Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....

Loss Prevention Customer Service Associate II Puyallup

  • Puyallup, WA (14 miles from Fort Lewis, WA)
  • 30+ days ago
  • Puyallup, WA (14 miles from Fort Lewis, WA)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Tactical Customer Service Associate

  • Olympia, WA (15 miles from Fort Lewis, WA)
  • 45+ days ago
  • Olympia, WA (15 miles from Fort Lewis, WA)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Temporary

  • Auburn, WA (22 miles from Fort Lewis, WA)
  • 45+ days ago
  • Auburn, WA (22 miles from Fort Lewis, WA)
  • 45+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Rep(07112) - 4802 Pacific Hwy E Suite A

  • Fife, WA (15 miles from Fort Lewis, WA)
  • 45+ days ago
  • Fife, WA (15 miles from Fort Lewis, WA)
  • 45+ days ago

Job Description Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...

Demographic Data for Fort Lewis, WA

Moving to Fort Lewis, WA? Find some basic demographic data about Fort Lewis, WA below.


Local
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Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Fort Lewis, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Fort Lewis, WA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fort Lewis, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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