Customer Service Jobs in Ferndale, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Benefits
- Bellingham, WA (9 miles from Ferndale, WA)
- 12 hours ago
- Bellingham, WA (9 miles from Ferndale, WA)
- 12 hours ago
Job Description Provide excellent customer service to all existing and prospective clients Enroll and terminate Group employees with medical carriers Support team with various administrative tasks Compose...
Customer Service Representative
- Eastsound, WA (20 miles from Ferndale, WA)
- 1 day ago
- Eastsound, WA (20 miles from Ferndale, WA)
- 1 day ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Customer Service Representative
- Bellingham, WA (9 miles from Ferndale, WA)
- 2 days ago
- Bellingham, WA (9 miles from Ferndale, WA)
- 2 days ago
Job Description As a Customer Service Representative at Trucordia, you will play a vital role in providing exceptional customer service to our clients....
Insurance Service Representative - Medicare
- Lynden, WA (9 miles from Ferndale, WA)
- 16 days ago
- Lynden, WA (9 miles from Ferndale, WA)
- 16 days ago
service inquiries, general questions/concerns, and establishing a quality relationship with the customer....
Customer Service Representative
- Lynden, WA (9 miles from Ferndale, WA)
- 23 days ago
- Lynden, WA (9 miles from Ferndale, WA)
- 23 days ago
Pape’ Machinery, the premier capital equipment dealer in the West, is seeking a Customer Service Representative to join their team....
TJ Maxx Loss Prevention Customer Service Associate II
- Bellingham, WA (9 miles from Ferndale, WA)
- 45+ days ago
- Bellingham, WA (9 miles from Ferndale, WA)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Anacortes, WA (24 miles from Ferndale, WA)
- 60+ days ago
- Anacortes, WA (24 miles from Ferndale, WA)
- 60+ days ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Customer Service Representative
- Bellingham, WA (9 miles from Ferndale, WA)
- 90+ days ago
- Bellingham, WA (9 miles from Ferndale, WA)
- 90+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for Ferndale, WA
Moving to Ferndale, WA? Find some basic demographic data about Ferndale, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ferndale, WA
Highest Education Level
Customer Services in Ferndale, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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