Customer Service Jobs in Federal Way, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative III (Part-time 20 hours/week), Retail Banking (L
- Seattle, WA (21 miles from Federal Way, WA)
- 10 hours ago
- Seattle, WA (21 miles from Federal Way, WA)
- 10 hours ago
At all times, provide superior customer service....
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (La
- Seattle, WA (21 miles from Federal Way, WA)
- 10 hours ago
- Seattle, WA (21 miles from Federal Way, WA)
- 10 hours ago
At all times, provide superior customer service....
Customer Service Representative - Commercial Lines
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
State Farm Customer Service Rep
- Gig Harbor, WA (21 miles from Federal Way, WA)
- 2 days ago
- Gig Harbor, WA (21 miles from Federal Way, WA)
- 2 days ago
Customer Service Representative State Farm Agency (Insurance Experience Required) Location: Gig Harbor A local State Farm agency is seeking a reliable and experienced Customer Service Representative...
Customer Service Representative
- Home, WA (22 miles from Federal Way, WA)
- 3 days ago
- Home, WA (22 miles from Federal Way, WA)
- 3 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
- Seattle, WA (21 miles from Federal Way, WA)
- 3 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 3 days ago
Area: Customer Service (Sales)...
- Seattle, WA (21 miles from Federal Way, WA)
- 3 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 3 days ago
Area: Customer Service (Sales)...
Customer Service Representatives serve as the key liaison and “voice of World Vision” to our donors and the general public while providing excellent customer service for all World Vision programs including...
- Seattle, WA (21 miles from Federal Way, WA)
- 4 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 4 days ago
Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....
TJ Maxx Loss Prevention Customer Service Associate II
- Bellevue, WA (21 miles from Federal Way, WA)
- 5 days ago
- Bellevue, WA (21 miles from Federal Way, WA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative I
- Bellevue, WA (21 miles from Federal Way, WA)
- 7 days ago
- Bellevue, WA (21 miles from Federal Way, WA)
- 7 days ago
Customer Service Representative I Location Bellevue (Corporate Office), WA Job Code 2132 Customer Service Representative I WHAT YOU'LL DO: This role is responsible for providing customer service and...
Remote WorkCustomer Service Representative
- Tacoma, WA (9 miles from Federal Way, WA)
- 8 days ago
- Tacoma, WA (9 miles from Federal Way, WA)
- 8 days ago
Service, Design, Sales & Marketing* **Title:** *Customer Service Representative* **Location:** *WA-Tacoma* **Requisition ID:** *01022724*...
- Kent, WA (4 miles from Federal Way, WA)
- 8 days ago
- Kent, WA (4 miles from Federal Way, WA)
- 8 days ago
Customer Service Representative** We are looking for a detail-oriented **Customer Service Representative** to join our team!...
Senior Customer Service Representative
- Seattle, WA (21 miles from Federal Way, WA)
- 8 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 8 days ago
Customer Service Representative will work in a call center environment handling customer inquiries and requests from the general public, real estate agents/brokers or other agencies....
- Seattle, WA (21 miles from Federal Way, WA)
- 8 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 8 days ago
Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to collect specimens and work in our mailroom....
Demographic Data for Federal Way, WA
Moving to Federal Way, WA? Find some basic demographic data about Federal Way, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Federal Way, WA
Highest Education Level
Customer Services in Federal Way, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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