Customer Service Jobs in Federal Way, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Tacoma, WA (9 miles from Federal Way, WA)
- 18 hours ago
- Tacoma, WA (9 miles from Federal Way, WA)
- 18 hours ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (West Region)
- Fife, WA (6 miles from Federal Way, WA)
- 1 day ago
- Fife, WA (6 miles from Federal Way, WA)
- 1 day ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Licensed Insurance Customer Service Representative
- Renton, WA (10 miles from Federal Way, WA)
- 2 days ago
- Renton, WA (10 miles from Federal Way, WA)
- 2 days ago
**Must have valid Property & Casualty license** The Opportunity You've Been Waiting For! Join A & M Insurance Services!...
Insurance Customer Service Representative/Office manager
- Fircrest, WA (13 miles from Federal Way, WA)
- 4 days ago
- Fircrest, WA (13 miles from Federal Way, WA)
- 4 days ago
Previous experience sales and customer service, in an office setting....
Customer Service Representative (FT)
- Issaquah, WA (18 miles from Federal Way, WA)
- 4 days ago
- Issaquah, WA (18 miles from Federal Way, WA)
- 4 days ago
A Customer Service Representative I (CSR I) provides world class customer service for all internal and external customers utilizing excellent in-depth knowledge of company products, processes, programs...
Remote WorkCustomer Service Representative (PT)
- Issaquah, WA (18 miles from Federal Way, WA)
- 4 days ago
- Issaquah, WA (18 miles from Federal Way, WA)
- 4 days ago
A Customer Service Representative I (CSR I) provides world class customer service for all internal and external customers utilizing excellent in-depth knowledge of company products, processes, programs...
Remote WorkCustomer Service Representative (Part-Time)
- Seattle, WA (21 miles from Federal Way, WA)
- 5 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 5 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative
- Seattle, WA (21 miles from Federal Way, WA)
- 11 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 11 days ago
service via phone and email.Previous experience with internal chat-based programs.Ability to multi-task while recording accurate information.Detail-oriented with attention to detail.Preferred Skills...
Inside Sales and Customer Service Associate (Seattle Coffee Gear)
- Seattle, WA (21 miles from Federal Way, WA)
- 11 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 11 days ago
Responsible for customer follow-up to proactively generate additional sales Perform all activities via phone, Live Chat and email Achieve monthly sales goals Customer Service Customer Service Walk customers...
Customer Service Representative II, Retail Banking (Wedgwood - Seattle, WA)
- Seattle, WA (21 miles from Federal Way, WA)
- 12 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 12 days ago
Area: Customer Service (Sales)...
Customer Service Rep Flex Part-Time
- Home, WA (22 miles from Federal Way, WA)
- 13 days ago
- Home, WA (22 miles from Federal Way, WA)
- 13 days ago
What We Do Customer Service Representatives may be found in service-related call center or non-call center environments....
Customer Service Representative - FS
- Seattle, WA (21 miles from Federal Way, WA)
- 14 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 14 days ago
Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...
Customer Service Rep Flex Part-Time
- Seattle, WA (21 miles from Federal Way, WA)
- 14 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 14 days ago
service experienceKNOWLEDGE, SKILLS, AND ABILITIES (KSAs)General knowledge of assigned area's products and customer service activities.Proficient MS Office skillsMust be able to navigate a computerized...
Loss Prevention Customer Service Associate II Federal Way
- Federal Way, WA
- 18 days ago
- Federal Way, WA
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Will Call Customer Service Representative (CRL) - WILLC007144
- Kent, WA (4 miles from Federal Way, WA)
- 18 days ago
- Kent, WA (4 miles from Federal Way, WA)
- 18 days ago
The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....
Demographic Data for Federal Way, WA
Moving to Federal Way, WA? Find some basic demographic data about Federal Way, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Federal Way, WA
Highest Education Level
Customer Services in Federal Way, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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