Customer Service Jobs in Edmonds, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Tukwila, WA (18 miles from Edmonds, WA)
- 1 hour ago
- Tukwila, WA (18 miles from Edmonds, WA)
- 1 hour ago
POSITION TITLE: Client Support Specialist DEPARTMENT: HHS Behavioral Health LOCATION: Tukwila, WA REPORTS TO: Administrative Supervisor FLSA STATUS: Non-Exempt; Full-Time WAGE RANGE: $29.05 -...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (West Region)
- Everett, WA (15 miles from Edmonds, WA)
- 1 day ago
- Everett, WA (15 miles from Edmonds, WA)
- 1 day ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative
- Snohomish, WA (19 miles from Edmonds, WA)
- 2 days ago
- Snohomish, WA (19 miles from Edmonds, WA)
- 2 days ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Customer Service Representative (Part-Time)
- Seattle, WA (13 miles from Edmonds, WA)
- 5 days ago
- Seattle, WA (13 miles from Edmonds, WA)
- 5 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
- Redmond, WA (14 miles from Edmonds, WA)
- 6 days ago
- Redmond, WA (14 miles from Edmonds, WA)
- 6 days ago
At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....
Inside Sales and Customer Service Associate (Seattle Coffee Gear)
- Lynnwood, WA (4 miles from Edmonds, WA)
- 10 days ago
- Lynnwood, WA (4 miles from Edmonds, WA)
- 10 days ago
Preferred Qualifications 2+ years of Inside sales and customer service experience....
Customer Service Representative
- Seattle, WA (13 miles from Edmonds, WA)
- 11 days ago
- Seattle, WA (13 miles from Edmonds, WA)
- 11 days ago
service via phone and email.Previous experience with internal chat-based programs.Ability to multi-task while recording accurate information.Detail-oriented with attention to detail.Preferred Skills...
Inside Sales and Customer Service Associate (Seattle Coffee Gear)
- Seattle, WA (13 miles from Edmonds, WA)
- 12 days ago
- Seattle, WA (13 miles from Edmonds, WA)
- 12 days ago
Responsible for customer follow-up to proactively generate additional sales Perform all activities via phone, Live Chat and email Achieve monthly sales goals Customer Service Customer Service Walk customers...
Customer Service Representative II, Retail Banking (Wedgwood - Seattle, WA)
- Seattle, WA (13 miles from Edmonds, WA)
- 12 days ago
- Seattle, WA (13 miles from Edmonds, WA)
- 12 days ago
Area: Customer Service (Sales)...
Customer Service Representative - FS
- Seattle, WA (13 miles from Edmonds, WA)
- 14 days ago
- Seattle, WA (13 miles from Edmonds, WA)
- 14 days ago
Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...
Customer Service Rep Flex Part-Time
- Seattle, WA (13 miles from Edmonds, WA)
- 14 days ago
- Seattle, WA (13 miles from Edmonds, WA)
- 14 days ago
service experienceKNOWLEDGE, SKILLS, AND ABILITIES (KSAs)General knowledge of assigned area's products and customer service activities.Proficient MS Office skillsMust be able to navigate a computerized...
Retail Customer Service Associate
- Lynnwood, WA (4 miles from Edmonds, WA)
- 17 days ago
- Lynnwood, WA (4 miles from Edmonds, WA)
- 17 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Remote in Everett, WA
- Everett, WA (15 miles from Edmonds, WA)
- 18 days ago
- Everett, WA (15 miles from Edmonds, WA)
- 18 days ago
Required Qualifications: High School Diploma / GED Must be 18 years of age OR Older 1+ years of experience in a related environment (i.e., office, administrative, clerical, customer service, etc.),...
Customer Service Representative - Mill Creek Branch
- Mill Creek, WA (8 miles from Edmonds, WA)
- 19 days ago
- Mill Creek, WA (8 miles from Edmonds, WA)
- 19 days ago
POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team...
Customer Service Representative
- Kirkland, WA (12 miles from Edmonds, WA)
- 20 days ago
- Kirkland, WA (12 miles from Edmonds, WA)
- 20 days ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Demographic Data for Edmonds, WA
Moving to Edmonds, WA? Find some basic demographic data about Edmonds, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Edmonds, WA
Highest Education Level
Customer Services in Edmonds, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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