Customer Service Jobs in Edmonds, WA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 57 Jobs

Customer Service Representative, Bilingual Spanish - Temporary (Remote)

  • Seattle, WA (13 miles from Edmonds, WA)
  • 16 hours ago
  • Seattle, WA (13 miles from Edmonds, WA)
  • 16 hours ago

-Ensure excellent customer service by addressing client concerns with patience and professionalism....

Retail Loss Prevention Customer Service Associate II

  • Seattle, WA (13 miles from Edmonds, WA)
  • 3 days ago
  • Seattle, WA (13 miles from Edmonds, WA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - State Farm Agent Team Member

  • Marysville, WA (19 miles from Edmonds, WA)
  • 3 days ago
  • Marysville, WA (19 miles from Edmonds, WA)
  • 3 days ago

Provide prompt, accurate, and friendly customer service....

Customer Service Representative

  • Bremerton, WA (18 miles from Edmonds, WA)
  • 5 days ago
  • Bremerton, WA (18 miles from Edmonds, WA)
  • 5 days ago

service standards - Willingness to sign confidentiality agreement - Written and verbal communication skills - High School Diploma/GED - 1+ years of demonstrated customer service experience - Excellent...

Customer Service Representative - FS

  • Seattle, WA (13 miles from Edmonds, WA)
  • 7 days ago
  • Seattle, WA (13 miles from Edmonds, WA)
  • 7 days ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Customer Service Representative - Remote in Everett, WA

  • Everett, WA (15 miles from Edmonds, WA)
  • 7 days ago
  • Everett, WA (15 miles from Edmonds, WA)
  • 7 days ago

As the first contact for our patients, the Customer Service Representative sets the tone for a positive experience for our patients....

Remote Work

Customer Service Representative

  • Seattle, WA (13 miles from Edmonds, WA)
  • 7 days ago
  • Seattle, WA (13 miles from Edmonds, WA)
  • 7 days ago

Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....

Customer Service Representative

  • Seattle, WA (13 miles from Edmonds, WA)
  • 7 days ago
  • Seattle, WA (13 miles from Edmonds, WA)
  • 7 days ago

Company DescriptionREADY FOR AN EXCITING OPPORTUNITY? Lenders One is seeking a Credit Verification Representative who will be responsible for conducting credit investigations and analyzing credit...

Retail Customer Service Associate

  • Seattle, WA (13 miles from Edmonds, WA)
  • 7 days ago
  • Seattle, WA (13 miles from Edmonds, WA)
  • 7 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative II, Retail Banking (Issaquah, WA)

  • Seattle, WA (13 miles from Edmonds, WA)
  • 8 days ago
  • Seattle, WA (13 miles from Edmonds, WA)
  • 8 days ago

At all times, provide superior customer service....

Customer Service Representative

  • Everett, WA (15 miles from Edmonds, WA)
  • 13 days ago
  • Everett, WA (15 miles from Edmonds, WA)
  • 13 days ago

Customer Service Representative Transdev in EVERETT, WA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....

Customer Service Representative

  • Seatac, WA (24 miles from Edmonds, WA)
  • 14 days ago
  • Seatac, WA (24 miles from Edmonds, WA)
  • 14 days ago

service standards Meet compliance regulations at all times....

Front Office Coordinator/Customer Service Representative

  • Everett, WA (15 miles from Edmonds, WA)
  • 14 days ago
  • Everett, WA (15 miles from Edmonds, WA)
  • 14 days ago

Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle Job Description Job Summary Blends front office coordination, customer service, and sales support...

Part Time Customer Service Associate

  • Seatac, WA (24 miles from Edmonds, WA)
  • 20 days ago
  • Seatac, WA (24 miles from Edmonds, WA)
  • 20 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative III (Part-time 20 hours/week), Retail Banking (L

  • Seattle, WA (13 miles from Edmonds, WA)
  • 25 days ago
  • Seattle, WA (13 miles from Edmonds, WA)
  • 25 days ago

At all times, provide superior customer service....

Demographic Data for Edmonds, WA

Moving to Edmonds, WA? Find some basic demographic data about Edmonds, WA below.


Local
National
58,846
1,705
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Edmonds, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Edmonds, WA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Edmonds, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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