Customer Service Jobs in Bothell, WA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 66 Jobs

Customer Service Rep I

  • Seattle, WA (11 miles from Bothell, WA)
  • 1 day ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 1 day ago

Minimum of one (1) year of customer service and/or call center experience preferably in insurance, managed care, or from a provider setting. Comfortable working in a 100% remote environment....

Remote Work

Customer Service Representative

  • Everett, WA (16 miles from Bothell, WA)
  • 3 days ago
  • Everett, WA (16 miles from Bothell, WA)
  • 3 days ago

Customer Service Representative Transdev in EVERETT, WA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....

Customer Service Representative

  • Seatac, WA (21 miles from Bothell, WA)
  • 3 days ago
  • Seatac, WA (21 miles from Bothell, WA)
  • 3 days ago

service standards Meet compliance regulations at all times....

Front Office Coordinator/Customer Service Representative

  • Everett, WA (16 miles from Bothell, WA)
  • 3 days ago
  • Everett, WA (16 miles from Bothell, WA)
  • 3 days ago

Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle Job Description Job Summary Blends front office coordination, customer service, and sales support...

Customer Service Representative III, Retail Banking (Issaquah, WA)

  • Issaquah, WA (20 miles from Bothell, WA)
  • 3 days ago
  • Issaquah, WA (20 miles from Bothell, WA)
  • 3 days ago

Area: Customer Service (Sales)...

Customer Service Representative II, Retail Banking (Issaquah, WA)

  • Issaquah, WA (20 miles from Bothell, WA)
  • 3 days ago
  • Issaquah, WA (20 miles from Bothell, WA)
  • 3 days ago

Area: Customer Service (Sales)...

Customer Service Representative, Medicare Pharmacy

  • Bellevue, WA (9 miles from Bothell, WA)
  • 5 days ago
  • Bellevue, WA (9 miles from Bothell, WA)
  • 5 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Retail Loss Prevention Customer Service Associate II

  • Renton, WA (20 miles from Bothell, WA)
  • 5 days ago
  • Renton, WA (20 miles from Bothell, WA)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Everett, WA

  • Everett, WA (16 miles from Bothell, WA)
  • 7 days ago
  • Everett, WA (16 miles from Bothell, WA)
  • 7 days ago

Understand and deliver quality customer service that is consistent with Optum’s service standards Working with multiple service lines throughout each day assisting patients with appointments, medication...

Part Time Customer Service Associate

  • Seatac, WA (21 miles from Bothell, WA)
  • 9 days ago
  • Seatac, WA (21 miles from Bothell, WA)
  • 9 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • Seattle, WA (11 miles from Bothell, WA)
  • 10 days ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 10 days ago

Were looking for a dedicated and experienced Customer Service Representative to join our team....

Customer Service Representative III (Part-time 20 hours/week), Retail Banking (L

  • Seattle, WA (11 miles from Bothell, WA)
  • 15 days ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 15 days ago

At all times, provide superior customer service....

Customer Service Representative II (Part-time 20 hours/week), Retail Banking (La

  • Seattle, WA (11 miles from Bothell, WA)
  • 15 days ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 15 days ago

At all times, provide superior customer service....

Customer Service Representative - Commercial Lines

  • Seattle, WA (11 miles from Bothell, WA)
  • 15 days ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 15 days ago

& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...

TJ Maxx Loss Prevention Customer Service Associate II

  • Everett, WA (16 miles from Bothell, WA)
  • 17 days ago
  • Everett, WA (16 miles from Bothell, WA)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Bothell, WA

Moving to Bothell, WA? Find some basic demographic data about Bothell, WA below.


Local
National
136,854
2,954
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Bothell, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Bothell, WA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bothell, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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