Customer Service Jobs in Bothell, WA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 21 Jobs

Retail Loss Prevention Customer Service Associate II

  • Redmond, WA (6 miles from Bothell, WA)
  • 2 days ago
  • Redmond, WA (6 miles from Bothell, WA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Remote

  • Renton, WA (20 miles from Bothell, WA)
  • 8 days ago
  • Renton, WA (20 miles from Bothell, WA)
  • 8 days ago

One of the largest Healthcare Providers in the Pacific Northwest is interested in hiring Remote Customer Service Representatives to support their Open Enrollment team in Washington....

Remote Work

Customer Service Rep

  • Port Orchard, WA (22 miles from Bothell, WA)
  • 9 days ago
  • Port Orchard, WA (22 miles from Bothell, WA)
  • 9 days ago

Join the dynamic team at Allstate - Mike Gribbin Agency as a Customer Service Representative, where we pride ourselves on delivering exceptional service to our clients in Bremerton, Washington....

Customer Service Representative

  • Seattle, WA (11 miles from Bothell, WA)
  • 10 days ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 10 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

IT Customer Service Representative

  • Poulsbo, WA (19 miles from Bothell, WA)
  • 13 days ago
  • Poulsbo, WA (19 miles from Bothell, WA)
  • 13 days ago

OVERVIEW WHO WE ARE T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people...

TJ Maxx Loss Prevention Customer Service Associate 2 TJ Maxx Loss Prevention Customer Service Associate 2

  • Everett, WA (16 miles from Bothell, WA)
  • 16 days ago
  • Everett, WA (16 miles from Bothell, WA)
  • 16 days ago

TJ Maxx Loss Prevention Customer Service Associate 2 TJX Companies 3.5 ( ) Everett, WA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...

Loss Prevention Tactical Customer Service Associate Loss Prevention Tactical Customer Service Associate

  • Tukwila, WA (15 miles from Bothell, WA)
  • 16 days ago
  • Tukwila, WA (15 miles from Bothell, WA)
  • 16 days ago

Loss Prevention Tactical Customer Service Associate TJX Companies 3.5 ( ) Tukwila, WA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...

TJ Maxx Loss Prevention Customer Service Associate II TJ Maxx Loss Prevention Customer Service Associate II

  • Seattle, WA (11 miles from Bothell, WA)
  • 16 days ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 16 days ago

TJ Maxx Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Seattle, WA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...

Customer Service Representative

  • Woodinville, WA (3 miles from Bothell, WA)
  • 19 days ago
  • Woodinville, WA (3 miles from Bothell, WA)
  • 19 days ago

Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....

TJ Maxx Loss Prevention Customer Service Associate 2

  • Everett, WA (16 miles from Bothell, WA)
  • 19 days ago
  • Everett, WA (16 miles from Bothell, WA)
  • 19 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative II (Part-time 20 hours/week), Retail Banking (We

  • Seattle, WA (11 miles from Bothell, WA)
  • 20 days ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 20 days ago

Area: Customer Service (Sales)...

Customer Service Representative

  • Poulsbo, WA (19 miles from Bothell, WA)
  • 29 days ago
  • Poulsbo, WA (19 miles from Bothell, WA)
  • 29 days ago

OVERVIEW WHO WE ARE T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people...

Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Ca

  • Seattle, WA (11 miles from Bothell, WA)
  • 30+ days ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 30+ days ago

At all times, provide superior customer service....

Licensed Customer Service Representative

  • Seattle, WA (11 miles from Bothell, WA)
  • 30+ days ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 30+ days ago

Product knowledge of Property and Casualty Insurance Gather and analyze information skillfully Ability to learn and properly process information with Company specific software Ability to follow policies...

Remote Work

Customer Service Representative

  • Seatac, WA (21 miles from Bothell, WA)
  • 45+ days ago
  • Seatac, WA (21 miles from Bothell, WA)
  • 45+ days ago

service standards Meet compliance regulations at all times....

Demographic Data for Bothell, WA

Moving to Bothell, WA? Find some basic demographic data about Bothell, WA below.


Local
National
136,854
2,954
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Bothell, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Bothell, WA offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bothell, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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