Customer Service Jobs in Woodbridge, VA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 31 Jobs

Customer Service Associate

  • Camp Springs, MD (23 miles from Woodbridge, VA)
  • 20 hours ago
  • Camp Springs, MD (23 miles from Woodbridge, VA)
  • 20 hours ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Washington, DC (22 miles from Woodbridge, VA)
  • 1 day ago
  • Washington, DC (22 miles from Woodbridge, VA)
  • 1 day ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Part Time Flexible Customer Service Associate

  • Alexandria, VA (17 miles from Woodbridge, VA)
  • 1 day ago
  • Alexandria, VA (17 miles from Woodbridge, VA)
  • 1 day ago

Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....

Customer Service Representative, Life Contact Center

  • Washington, DC (22 miles from Woodbridge, VA)
  • 2 days ago
  • Washington, DC (22 miles from Woodbridge, VA)
  • 2 days ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative 12:30pm-9pm EST

  • Washington, DC (22 miles from Woodbridge, VA)
  • 4 days ago
  • Washington, DC (22 miles from Woodbridge, VA)
  • 4 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Alexandria, VA (17 miles from Woodbridge, VA)
  • 4 days ago
  • Alexandria, VA (17 miles from Woodbridge, VA)
  • 4 days ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Representative (Seasonal)

  • Oxon Hill, MD (19 miles from Woodbridge, VA)
  • 5 days ago
  • Oxon Hill, MD (19 miles from Woodbridge, VA)
  • 5 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative

  • Oxon Hill, MD (19 miles from Woodbridge, VA)
  • 5 days ago
  • Oxon Hill, MD (19 miles from Woodbridge, VA)
  • 5 days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Associate

  • Arlington, VA (20 miles from Woodbridge, VA)
  • 8 days ago
  • Arlington, VA (20 miles from Woodbridge, VA)
  • 8 days ago

Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....

Part Time Flexible Customer Service Associate-U

  • Alexandria, VA (17 miles from Woodbridge, VA)
  • 10 days ago
  • Alexandria, VA (17 miles from Woodbridge, VA)
  • 10 days ago

Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....

Customer Service Representative

  • Manassas, VA (15 miles from Woodbridge, VA)
  • 12 days ago
  • Manassas, VA (15 miles from Woodbridge, VA)
  • 12 days ago

Customer Service Representative Johnson Truck Center Manassas, VA $55,000-$65,000 Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our...

Loss Prevention Customer Service Associate II

  • Vienna, VA (18 miles from Woodbridge, VA)
  • 18 days ago
  • Vienna, VA (18 miles from Woodbridge, VA)
  • 18 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Fort Washington, MD (16 miles from Woodbridge, VA)
  • 22 days ago
  • Fort Washington, MD (16 miles from Woodbridge, VA)
  • 22 days ago

Superb customer service skills and professionalism with a strong ability to diffuse customer concerns....

Showroom Customer Service Representative

  • Washington, DC (22 miles from Woodbridge, VA)
  • 24 days ago
  • Washington, DC (22 miles from Woodbridge, VA)
  • 24 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Remote Customer Service Associate

  • Washington, DC (22 miles from Woodbridge, VA)
  • 25 days ago
  • Washington, DC (22 miles from Woodbridge, VA)
  • 25 days ago

Job Title Remote Customer Service Associate What does a successful Remote Customer Service Associate do at Fiserv?...

Remote Work

Demographic Data for Woodbridge, VA

Moving to Woodbridge, VA? Find some basic demographic data about Woodbridge, VA below.


Local
National
217,552
3,617
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Woodbridge, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Woodbridge, VA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Woodbridge, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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