Customer Service Jobs in Williamsburg, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Remote Customer Service Representative
- Hampton, VA (22 miles from Williamsburg, VA)
- 4 days ago
- Hampton, VA (22 miles from Williamsburg, VA)
- 4 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Customer Service Associate
- Newport News, VA (19 miles from Williamsburg, VA)
- 8 days ago
- Newport News, VA (19 miles from Williamsburg, VA)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12407 Jefferson Ave, Newport News...
Remote Customer Service Representative Tricare - Hampton Roads VA
- Hampton, VA (22 miles from Williamsburg, VA)
- 17 days ago
- Hampton, VA (22 miles from Williamsburg, VA)
- 17 days ago
**Preferred candidates will have prior call center or 2 years of customer service experience.** Retired Veterans and Military Spouses are strongly encouraged to apply due to the military benefits focus...
Remote Work- Newport News, VA (19 miles from Williamsburg, VA)
- 60+ days ago
- Newport News, VA (19 miles from Williamsburg, VA)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
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Customer Service Rep(04302) - 15439 Warwick Blvd
- Newport News, VA (19 miles from Williamsburg, VA)
- 90+ days ago
- Newport News, VA (19 miles from Williamsburg, VA)
- 90+ days ago
From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more....
Demographic Data for Williamsburg, VA
Moving to Williamsburg, VA? Find some basic demographic data about Williamsburg, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Williamsburg, VA
Highest Education Level
Customer Services in Williamsburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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