Customer Service Jobs in West Mclean, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Manassas, VA (19 miles from West Mclean, VA)
- 23 hours ago
- Manassas, VA (19 miles from West Mclean, VA)
- 23 hours ago
Customer Service Representative Johnson Truck Center Manassas, VA $55,000-$65,000 Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our...
- Woodbridge, VA (23 miles from West Mclean, VA)
- 23 hours ago
- Woodbridge, VA (23 miles from West Mclean, VA)
- 23 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Ashburn, VA (15 miles from West Mclean, VA)
- 2 days ago
- Ashburn, VA (15 miles from West Mclean, VA)
- 2 days ago
Customer Service Representative Drive Customer Success in Home Services!...
Customer Service Representative - The Mall in Columbia
- Columbia, MD (24 miles from West Mclean, VA)
- 5 days ago
- Columbia, MD (24 miles from West Mclean, VA)
- 5 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
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Customer Service Representative
- Sterling, VA (11 miles from West Mclean, VA)
- 6 days ago
- Sterling, VA (11 miles from West Mclean, VA)
- 6 days ago
At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....
Customer Service Representative
- Herndon, VA (8 miles from West Mclean, VA)
- 6 days ago
- Herndon, VA (8 miles from West Mclean, VA)
- 6 days ago
Description Handle member customer service needs while meeting key performance metrics, including call handle time, call quality, and after call work Accurately and efficiently process a variety of...
Loss Prevention Customer Service Associate II
- Landover, MD (18 miles from West Mclean, VA)
- 6 days ago
- Landover, MD (18 miles from West Mclean, VA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Fort Washington, MD (18 miles from West Mclean, VA)
- 10 days ago
- Fort Washington, MD (18 miles from West Mclean, VA)
- 10 days ago
Superb customer service skills and professionalism with a strong ability to diffuse customer concerns....
Loss Prevention Customer Service Associate II
- Germantown, MD (12 miles from West Mclean, VA)
- 13 days ago
- Germantown, MD (12 miles from West Mclean, VA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Showroom Customer Service Representative
- Washington, DC (11 miles from West Mclean, VA)
- 13 days ago
- Washington, DC (11 miles from West Mclean, VA)
- 13 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Remote Customer Service Associate
- Washington, DC (11 miles from West Mclean, VA)
- 14 days ago
- Washington, DC (11 miles from West Mclean, VA)
- 14 days ago
Job Title Remote Customer Service Associate What does a successful Remote Customer Service Associate do at Fiserv?...
Remote WorkRetail Customer Service Associate
- Sterling, VA (11 miles from West Mclean, VA)
- 22 days ago
- Sterling, VA (11 miles from West Mclean, VA)
- 22 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45425 Dulles Crossing Plz, Sterling...
Customer Service Representative (TS/SCI with Poly Clearance Requ NEW
- Springfield, VA (11 miles from West Mclean, VA)
- 22 days ago
- Springfield, VA (11 miles from West Mclean, VA)
- 22 days ago
Scope This position serves as an entry level customer service representative within the CSC....
Retail Customer Service Associate
- Gaithersburg, MD (12 miles from West Mclean, VA)
- 24 days ago
- Gaithersburg, MD (12 miles from West Mclean, VA)
- 24 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 610 N Frederick Ave, Gaithersburg...
Representative, Customer Service - Insurance Verification
- Washington, DC (11 miles from West Mclean, VA)
- 30+ days ago
- Washington, DC (11 miles from West Mclean, VA)
- 30+ days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
Demographic Data for West Mclean, VA
Moving to West Mclean, VA? Find some basic demographic data about West Mclean, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in West Mclean, VA
Highest Education Level
Customer Services in West Mclean, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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