Customer Service Jobs in Vienna, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Gaithersburg, MD (17 miles from Vienna, VA)
- 22 hours ago
- Gaithersburg, MD (17 miles from Vienna, VA)
- 22 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 610 N Frederick Ave, Gaithersburg...
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER (Starting at $15/HR + Commission)
- Fairfax, VA (12 miles from Vienna, VA)
- 1 day ago
- Fairfax, VA (12 miles from Vienna, VA)
- 1 day ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Fort Washington, MD (15 miles from Vienna, VA)
- 1 day ago
- Fort Washington, MD (15 miles from Vienna, VA)
- 1 day ago
Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....
Insurance Customer Service Representative
- Arlington, VA (6 miles from Vienna, VA)
- 3 days ago
- Arlington, VA (6 miles from Vienna, VA)
- 3 days ago
& Casualty License REQUIRED....
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Customer Service Representative. Member Services Call Center
- Fulton, MD (24 miles from Vienna, VA)
- 4 days ago
- Fulton, MD (24 miles from Vienna, VA)
- 4 days ago
CUSTOMER SERVICE REPRESENTATIVE. MEMBER SERVICES CALL CENTER IN FULTON, MD, USA!...
Remote Work- Germantown, MD (17 miles from Vienna, VA)
- 4 days ago
- Germantown, MD (17 miles from Vienna, VA)
- 4 days ago
Associate's or Bachelor's Degree preferred. 2 years of customer service/sales experience Or Minimum 2 years of relevant work experience Who is Airgas?...
Remote Gold Customer Service Representative Bilingual Spanish English
- Washington, DC (9 miles from Vienna, VA)
- 5 days ago
- Washington, DC (9 miles from Vienna, VA)
- 5 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkRemote Customer Service Representative
- Arlington, VA (6 miles from Vienna, VA)
- 6 days ago
- Arlington, VA (6 miles from Vienna, VA)
- 6 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Arlington, VA (6 miles from Vienna, VA)
- 6 days ago
- Arlington, VA (6 miles from Vienna, VA)
- 6 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Washington, DC (9 miles from Vienna, VA)
- 9 days ago
- Washington, DC (9 miles from Vienna, VA)
- 9 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Retail Loss Prevention Customer Service Associate II
- Rockville, MD (13 miles from Vienna, VA)
- 9 days ago
- Rockville, MD (13 miles from Vienna, VA)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Arlington, VA (6 miles from Vienna, VA)
- 10 days ago
- Arlington, VA (6 miles from Vienna, VA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Arlington, VA (6 miles from Vienna, VA)
- 12 days ago
- Arlington, VA (6 miles from Vienna, VA)
- 12 days ago
Customer Service Representative 50Floor Arlington, TX, USA 3 days ago Quick Job type Full-time Quick Job description 50Floor, Inc. is looking for a service-oriented Customer Service Representative with...
Customer Service Representative
- Manassas, VA (16 miles from Vienna, VA)
- 16 days ago
- Manassas, VA (16 miles from Vienna, VA)
- 16 days ago
The Customer Service Representative will be responsible for assisting with the management of and servicing of commercial insurance policies, maintaining client relationships, processing inquiries, and...
Customer Service Associate (Security Guard)
- Laurel, MD (22 miles from Vienna, VA)
- 16 days ago
- Laurel, MD (22 miles from Vienna, VA)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Vienna, VA
Moving to Vienna, VA? Find some basic demographic data about Vienna, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Vienna, VA
Highest Education Level
Customer Services in Vienna, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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