Customer Service Jobs in Vienna, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Associate (Security Guard)
- Laurel, MD (22 miles from Vienna, VA)
- 6 hours ago
- Laurel, MD (22 miles from Vienna, VA)
- 6 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Washington, DC (9 miles from Vienna, VA)
- 19 hours ago
- Washington, DC (9 miles from Vienna, VA)
- 19 hours ago
Qualifications What We're Looking For: Previous customer service experience, preferably in healthcare or insurance. Strong verbal and written communication skills....
Loss Prevention Customer Service Associate II
- Greenbelt, MD (20 miles from Vienna, VA)
- 1 day ago
- Greenbelt, MD (20 miles from Vienna, VA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Gaithersburg, MD (17 miles from Vienna, VA)
- 1 day ago
- Gaithersburg, MD (17 miles from Vienna, VA)
- 1 day ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
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Associate Gold Customer Service Representative
- Washington, DC (9 miles from Vienna, VA)
- 2 days ago
- Washington, DC (9 miles from Vienna, VA)
- 2 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkGold Customer Service Representative Bilingual Spanish English
- Washington, DC (9 miles from Vienna, VA)
- 2 days ago
- Washington, DC (9 miles from Vienna, VA)
- 2 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkCustomer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Washington, DC (9 miles from Vienna, VA)
- 5 days ago
- Washington, DC (9 miles from Vienna, VA)
- 5 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Part Time Flexible Customer Service Associate
- Alexandria, VA (10 miles from Vienna, VA)
- 6 days ago
- Alexandria, VA (10 miles from Vienna, VA)
- 6 days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Representative, Life Contact Center
- Washington, DC (9 miles from Vienna, VA)
- 6 days ago
- Washington, DC (9 miles from Vienna, VA)
- 6 days ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative, Member Svc Call Center
- Fulton, MD (24 miles from Vienna, VA)
- 8 days ago
- Fulton, MD (24 miles from Vienna, VA)
- 8 days ago
Internet Requirements: Internet must be hardwired (no Wi-Fi accepted) Must have strong internet speed and a quiet place for remote work Summary: The Customer Service Representative is responsible for...
Remote WorkCustomer Service Representative 12:30pm-9pm EST
- Washington, DC (9 miles from Vienna, VA)
- 8 days ago
- Washington, DC (9 miles from Vienna, VA)
- 8 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative (Seasonal)
- Oxon Hill, MD (13 miles from Vienna, VA)
- 9 days ago
- Oxon Hill, MD (13 miles from Vienna, VA)
- 9 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- Oxon Hill, MD (13 miles from Vienna, VA)
- 10 days ago
- Oxon Hill, MD (13 miles from Vienna, VA)
- 10 days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
- Arlington, VA (6 miles from Vienna, VA)
- 12 days ago
- Arlington, VA (6 miles from Vienna, VA)
- 12 days ago
Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....
Spanish Bilingual Customer Service Representative
- Riverdale Park, MD (17 miles from Vienna, VA)
- 13 days ago
- Riverdale Park, MD (17 miles from Vienna, VA)
- 13 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Demographic Data for Vienna, VA
Moving to Vienna, VA? Find some basic demographic data about Vienna, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Vienna, VA
Highest Education Level
Customer Services in Vienna, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Multitasking
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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