Customer Service Jobs in Townsend, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Medical Equipment Customer Service Representative
- Virginia Beach, VA (22 miles from Townsend, VA)
- moments ago
- Virginia Beach, VA (22 miles from Townsend, VA)
- moments ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Hybrid
- Virginia Beach, VA (22 miles from Townsend, VA)
- 1 day ago
- Virginia Beach, VA (22 miles from Townsend, VA)
- 1 day ago
City/State Virginia Beach, VA Work Shift Swing Shift Overview: Sentara is hiring a Customer Service Representative for the Sentara Health Plans Department....
Customer Service Representative I
- Virginia Beach, VA (22 miles from Townsend, VA)
- 2 days ago
- Virginia Beach, VA (22 miles from Townsend, VA)
- 2 days ago
City/State Virginia Beach, VA Work Shift Swing Shift Overview: Overview Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or...
Alterations Customer Service Representative
- Virginia Beach, VA (22 miles from Townsend, VA)
- 6 days ago
- Virginia Beach, VA (22 miles from Townsend, VA)
- 6 days ago
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer...
Remote Insurance Customer Service Representative (Unlicensed)
- Virginia Beach, VA (22 miles from Townsend, VA)
- 9 days ago
- Virginia Beach, VA (22 miles from Townsend, VA)
- 9 days ago
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Remote WorkRemote Call Center Customer Service Representative
- Virginia Beach, VA (22 miles from Townsend, VA)
- 28 days ago
- Virginia Beach, VA (22 miles from Townsend, VA)
- 28 days ago
Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients....
Remote WorkRemote Call Center Customer Service Representative
- Virginia Beach, VA (22 miles from Townsend, VA)
- 28 days ago
- Virginia Beach, VA (22 miles from Townsend, VA)
- 28 days ago
Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients....
Remote WorkWAH Mortgage Customer Service Representative
- Virginia Beach, VA (22 miles from Townsend, VA)
- 90+ days ago
- Virginia Beach, VA (22 miles from Townsend, VA)
- 90+ days ago
This position supports customer service for mortgage customers....
Remote Mortgage Customer Service Representative
- Virginia Beach, VA (22 miles from Townsend, VA)
- 90+ days ago
- Virginia Beach, VA (22 miles from Townsend, VA)
- 90+ days ago
This position supports customer service for mortgage customers....
Remote Bilingual Customer Service Representative
- Virginia Beach, VA (22 miles from Townsend, VA)
- 90+ days ago
- Virginia Beach, VA (22 miles from Townsend, VA)
- 90+ days ago
This position supports customer service, technical support, and customer sales interactions....
Remote Work- Virginia Beach, VA (22 miles from Townsend, VA)
- 90+ days ago
- Virginia Beach, VA (22 miles from Townsend, VA)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Townsend, VA
Highest Education Level
Customer Services in Townsend, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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