Customer Service Jobs in Sterling, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Silver Spring, MD (22 miles from Sterling, VA)
- 12 hours ago
- Silver Spring, MD (22 miles from Sterling, VA)
- 12 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Washington, DC (22 miles from Sterling, VA)
- 22 hours ago
- Washington, DC (22 miles from Sterling, VA)
- 22 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Part Time Flexible Customer Service Associate
- Alexandria, VA (23 miles from Sterling, VA)
- 1 day ago
- Alexandria, VA (23 miles from Sterling, VA)
- 1 day ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Representative, Life Contact Center
- Washington, DC (22 miles from Sterling, VA)
- 1 day ago
- Washington, DC (22 miles from Sterling, VA)
- 1 day ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative 12:30pm-9pm EST
- Washington, DC (22 miles from Sterling, VA)
- 3 days ago
- Washington, DC (22 miles from Sterling, VA)
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Alexandria, VA (23 miles from Sterling, VA)
- 4 days ago
- Alexandria, VA (23 miles from Sterling, VA)
- 4 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
- Rockville, MD (15 miles from Sterling, VA)
- 6 days ago
- Rockville, MD (15 miles from Sterling, VA)
- 6 days ago
Now Hiring: On-Site Customer Service Rep! Located in Rockville, MD 20850 | $25–$28/hr DOE Join a dynamic call center team! Must have prior customer service experience. Typing test required....
- Arlington, VA (19 miles from Sterling, VA)
- 7 days ago
- Arlington, VA (19 miles from Sterling, VA)
- 7 days ago
Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....
Part Time Flexible Customer Service Associate-U
- Alexandria, VA (23 miles from Sterling, VA)
- 10 days ago
- Alexandria, VA (23 miles from Sterling, VA)
- 10 days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Representative
- Manassas, VA (16 miles from Sterling, VA)
- 12 days ago
- Manassas, VA (16 miles from Sterling, VA)
- 12 days ago
Customer Service Representative Johnson Truck Center Manassas, VA $55,000-$65,000 Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our...
Customer Service Representative
- Ashburn, VA (4 miles from Sterling, VA)
- 13 days ago
- Ashburn, VA (4 miles from Sterling, VA)
- 13 days ago
Customer Service Representative Drive Customer Success in Home Services!...
At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....
Loss Prevention Customer Service Associate II
- Vienna, VA (13 miles from Sterling, VA)
- 17 days ago
- Vienna, VA (13 miles from Sterling, VA)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Showroom Customer Service Representative
- Washington, DC (22 miles from Sterling, VA)
- 24 days ago
- Washington, DC (22 miles from Sterling, VA)
- 24 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Remote Customer Service Associate
- Washington, DC (22 miles from Sterling, VA)
- 25 days ago
- Washington, DC (22 miles from Sterling, VA)
- 25 days ago
Job Title Remote Customer Service Associate What does a successful Remote Customer Service Associate do at Fiserv?...
Remote WorkDemographic Data for Sterling, VA
Moving to Sterling, VA? Find some basic demographic data about Sterling, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sterling, VA
Highest Education Level
Customer Services in Sterling, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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