Customer Service Jobs in Reston, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Washington, DC (17 miles from Reston, VA)
- 8 hours ago
- Washington, DC (17 miles from Reston, VA)
- 8 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Part Time Flexible Customer Service Associate
- Alexandria, VA (18 miles from Reston, VA)
- 1 day ago
- Alexandria, VA (18 miles from Reston, VA)
- 1 day ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Representative, Life Contact Center
- Washington, DC (17 miles from Reston, VA)
- 1 day ago
- Washington, DC (17 miles from Reston, VA)
- 1 day ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative
- Capitol Heights, MD (24 miles from Reston, VA)
- 1 day ago
- Capitol Heights, MD (24 miles from Reston, VA)
- 1 day ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative 12:30pm-9pm EST
- Washington, DC (17 miles from Reston, VA)
- 3 days ago
- Washington, DC (17 miles from Reston, VA)
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Sterling, VA (5 miles from Reston, VA)
- 3 days ago
- Sterling, VA (5 miles from Reston, VA)
- 3 days ago
Service Experience: + Minimum of 1-2 years of experience in a customer service role, preferably in a call center or healthcare setting. + Strong Communication Skills: + Exceptional verbal and written...
Customer Service Representative (Seasonal)
- Oxon Hill, MD (21 miles from Reston, VA)
- 4 days ago
- Oxon Hill, MD (21 miles from Reston, VA)
- 4 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- Oxon Hill, MD (21 miles from Reston, VA)
- 4 days ago
- Oxon Hill, MD (21 miles from Reston, VA)
- 4 days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
- Rockville, MD (13 miles from Reston, VA)
- 6 days ago
- Rockville, MD (13 miles from Reston, VA)
- 6 days ago
Now Hiring: On-Site Customer Service Rep! Located in Rockville, MD 20850 | $25–$28/hr DOE Join a dynamic call center team! Must have prior customer service experience. Typing test required....
- Arlington, VA (14 miles from Reston, VA)
- 7 days ago
- Arlington, VA (14 miles from Reston, VA)
- 7 days ago
Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....
Spanish Bilingual Customer Service Representative
- Riverdale Park, MD (22 miles from Reston, VA)
- 8 days ago
- Riverdale Park, MD (22 miles from Reston, VA)
- 8 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Part Time Flexible Customer Service Associate-U
- Alexandria, VA (18 miles from Reston, VA)
- 9 days ago
- Alexandria, VA (18 miles from Reston, VA)
- 9 days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Representative
- Manassas, VA (15 miles from Reston, VA)
- 11 days ago
- Manassas, VA (15 miles from Reston, VA)
- 11 days ago
Customer Service Representative Johnson Truck Center Manassas, VA $55,000-$65,000 Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our...
Customer Service Representative
- Ashburn, VA (9 miles from Reston, VA)
- 12 days ago
- Ashburn, VA (9 miles from Reston, VA)
- 12 days ago
Customer Service Representative Drive Customer Success in Home Services!...
Customer Service Representative
- Sterling, VA (5 miles from Reston, VA)
- 16 days ago
- Sterling, VA (5 miles from Reston, VA)
- 16 days ago
At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....
Demographic Data for Reston, VA
Moving to Reston, VA? Find some basic demographic data about Reston, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Reston, VA
Highest Education Level
Customer Services in Reston, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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