Customer Service Jobs in Quantico, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Woodbridge, VA (9 miles from Quantico, VA)
- 2 days ago
- Woodbridge, VA (9 miles from Quantico, VA)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 14050 Worth Ave, Woodbridge, VA...
Customer Service Representative
- Fredericksburg, VA (18 miles from Quantico, VA)
- 10 days ago
- Fredericksburg, VA (18 miles from Quantico, VA)
- 10 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative
- Manassas, VA (14 miles from Quantico, VA)
- 18 days ago
- Manassas, VA (14 miles from Quantico, VA)
- 18 days ago
The Customer Service Representative will be responsible for assisting with the management of and servicing of commercial insurance policies, maintaining client relationships, processing inquiries, and...
Customer Service Representative
- Manassas, VA (14 miles from Quantico, VA)
- 30+ days ago
- Manassas, VA (14 miles from Quantico, VA)
- 30+ days ago
Customer Service Representative Johnson Truck Center Manassas, VA $55,000-$65,000 Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our...
Retail Loss Prevention Customer Service Associate II
- Prince William, VA (9 miles from Quantico, VA)
- 90+ days ago
- Prince William, VA (9 miles from Quantico, VA)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Chantilly, VA (22 miles from Quantico, VA)
- 90+ days ago
- Chantilly, VA (22 miles from Quantico, VA)
- 90+ days ago
service skills both with internal and external client Complete special projects and assist team members with various customer service tasks as needed All you need is: Familiarity with medical terminology...
- King George, VA (24 miles from Quantico, VA)
- 90+ days ago
- King George, VA (24 miles from Quantico, VA)
- 90+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Demographic Data for Quantico, VA
Moving to Quantico, VA? Find some basic demographic data about Quantico, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Quantico, VA
Highest Education Level
Customer Services in Quantico, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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