Customer Service Jobs in Mechanicsville, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Richmond, VA (15 miles from Mechanicsville, VA)
- 16 hours ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 16 hours ago
Customer Service Representative **Sr....
Remote WorkCustomer Service Representative - Temporary (Remote in Virginia)
- Richmond, VA (15 miles from Mechanicsville, VA)
- 1 day ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 1 day ago
-Ensure excellent customer service by addressing client concerns with patience and professionalism....
Retail Customer Service Associate
- Richmond, VA (15 miles from Mechanicsville, VA)
- 4 days ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9440 W Broad St, Richmond, VA 23294...
Customer Service Representative
- Richmond, VA (15 miles from Mechanicsville, VA)
- 6 days ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 6 days ago
Manages open cases in Customer Service software and completing appropriate follow-up procedures to ensure 100% resolution....
Spanish Bilingual Remote Customer Service Representative
- Richmond, VA (15 miles from Mechanicsville, VA)
- 9 days ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 9 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRemote Customer Service Representative
- Richmond, VA (15 miles from Mechanicsville, VA)
- 9 days ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 9 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Ashland, VA (16 miles from Mechanicsville, VA)
- 14 days ago
- Ashland, VA (16 miles from Mechanicsville, VA)
- 14 days ago
Customer Service Representative Western Branch Diesel Richmond, VA $50,000+ Western Branch Diesel, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...
Customer Service Representative
- Richmond, VA (15 miles from Mechanicsville, VA)
- 15 days ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 15 days ago
Primary Job Location: Richmond District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Richmond Location State: Virginia...
Medical Equipment Customer Service Representative
- Richmond, VA (15 miles from Mechanicsville, VA)
- 22 days ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 22 days ago
Medical Equipment Customer Service Representative Rotech Healthcare Inc. life insurance, paid time off, paid holidays, 401(k), company vehicle, mileage reimbursement, employee discount United States...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Richmond, VA (15 miles from Mechanicsville, VA)
- 25 days ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 25 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
- Henrico, VA (17 miles from Mechanicsville, VA)
- 90+ days ago
- Henrico, VA (17 miles from Mechanicsville, VA)
- 90+ days ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
Demographic Data for Mechanicsville, VA
Moving to Mechanicsville, VA? Find some basic demographic data about Mechanicsville, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mechanicsville, VA
Highest Education Level
Customer Services in Mechanicsville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »