Customer Service Jobs in Mechanicsville, VA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-11 of 11 Jobs

Customer Service Representative

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 16 hours ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 16 hours ago

Customer Service Representative **Sr....

Remote Work

Customer Service Representative - Temporary (Remote in Virginia)

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 1 day ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 1 day ago

-Ensure excellent customer service by addressing client concerns with patience and professionalism....

Retail Customer Service Associate

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 4 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9440 W Broad St, Richmond, VA 23294...

Customer Service Representative

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 6 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 6 days ago

Manages open cases in Customer Service software and completing appropriate follow-up procedures to ensure 100% resolution....

Spanish Bilingual Remote Customer Service Representative

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 9 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 9 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Remote Customer Service Representative

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 9 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 9 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Ashland, VA (16 miles from Mechanicsville, VA)
  • 14 days ago
  • Ashland, VA (16 miles from Mechanicsville, VA)
  • 14 days ago

Customer Service Representative Western Branch Diesel Richmond, VA $50,000+ Western Branch Diesel, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...

Customer Service Representative

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 15 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 15 days ago

Primary Job Location: Richmond District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Richmond Location State: Virginia...

Medical Equipment Customer Service Representative

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 22 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 22 days ago

Medical Equipment Customer Service Representative Rotech Healthcare Inc. life insurance, paid time off, paid holidays, 401(k), company vehicle, mileage reimbursement, employee discount United States...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 25 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 25 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Associate

  • Henrico, VA (17 miles from Mechanicsville, VA)
  • 90+ days ago
  • Henrico, VA (17 miles from Mechanicsville, VA)
  • 90+ days ago

As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....

Demographic Data for Mechanicsville, VA

Moving to Mechanicsville, VA? Find some basic demographic data about Mechanicsville, VA below.


Local
National
70,561
1,617
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Mechanicsville, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Mechanicsville, VA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mechanicsville, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »