Customer Service Jobs in Mc Lean, VA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 34 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Our Common Purpose is the guiding principle that exemplifies the way we behave at Liberty Mutual...

Remote Work

Remote Customer Service Representative

  • Arlington, VA (9 miles from Mc Lean, VA)
  • 19 hours ago
  • Arlington, VA (9 miles from Mc Lean, VA)
  • 19 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Spanish Bilingual Remote Customer Service Representative

  • Arlington, VA (9 miles from Mc Lean, VA)
  • 19 hours ago
  • Arlington, VA (9 miles from Mc Lean, VA)
  • 19 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Washington, DC (11 miles from Mc Lean, VA)
  • 3 days ago
  • Washington, DC (11 miles from Mc Lean, VA)
  • 3 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Retail Loss Prevention Customer Service Associate II

  • Rockville, MD (8 miles from Mc Lean, VA)
  • 3 days ago
  • Rockville, MD (8 miles from Mc Lean, VA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate II

  • Arlington, VA (9 miles from Mc Lean, VA)
  • 5 days ago
  • Arlington, VA (9 miles from Mc Lean, VA)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Arlington, VA (9 miles from Mc Lean, VA)
  • 6 days ago
  • Arlington, VA (9 miles from Mc Lean, VA)
  • 6 days ago

Customer Service Representative 50Floor Arlington, TX, USA 3 days ago Quick Job type Full-time Quick Job description 50Floor, Inc. is looking for a service-oriented Customer Service Representative with...

Customer Service Representative

  • Manassas, VA (19 miles from Mc Lean, VA)
  • 10 days ago
  • Manassas, VA (19 miles from Mc Lean, VA)
  • 10 days ago

The Customer Service Representative will be responsible for assisting with the management of and servicing of commercial insurance policies, maintaining client relationships, processing inquiries, and...

Customer Service Associate (Security Guard)

  • Laurel, MD (20 miles from Mc Lean, VA)
  • 11 days ago
  • Laurel, MD (20 miles from Mc Lean, VA)
  • 11 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Washington, DC (11 miles from Mc Lean, VA)
  • 11 days ago
  • Washington, DC (11 miles from Mc Lean, VA)
  • 11 days ago

Qualifications What We're Looking For: Previous customer service experience, preferably in healthcare or insurance. Strong verbal and written communication skills....

Loss Prevention Customer Service Associate II

  • Greenbelt, MD (19 miles from Mc Lean, VA)
  • 12 days ago
  • Greenbelt, MD (19 miles from Mc Lean, VA)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Columbia, MD (24 miles from Mc Lean, VA)
  • 16 days ago
  • Columbia, MD (24 miles from Mc Lean, VA)
  • 16 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Washington, DC (11 miles from Mc Lean, VA)
  • 16 days ago
  • Washington, DC (11 miles from Mc Lean, VA)
  • 16 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Part Time Flexible Customer Service Associate

  • Alexandria, VA (13 miles from Mc Lean, VA)
  • 17 days ago
  • Alexandria, VA (13 miles from Mc Lean, VA)
  • 17 days ago

Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....

Customer Service Representative

  • Capitol Heights, MD (18 miles from Mc Lean, VA)
  • 17 days ago
  • Capitol Heights, MD (18 miles from Mc Lean, VA)
  • 17 days ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Demographic Data for Mc Lean, VA

Moving to Mc Lean, VA? Find some basic demographic data about Mc Lean, VA below.


Local
National
8,631,637
205,142

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Mc Lean, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Mc Lean, VA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mc Lean, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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