Customer Service Jobs in Manassas, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER (Starting at $15/HR + Commission)
- Fairfax, VA (8 miles from Manassas, VA)
- 13 days ago
- Fairfax, VA (8 miles from Manassas, VA)
- 13 days ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
- Arlington, VA (22 miles from Manassas, VA)
- 14 days ago
- Arlington, VA (22 miles from Manassas, VA)
- 14 days ago
Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....
Loss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II
- Vienna, VA (16 miles from Manassas, VA)
- 16 days ago
- Vienna, VA (16 miles from Manassas, VA)
- 16 days ago
Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Vienna, VA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
Alterations Customer Service Representative
- Woodbridge, VA (15 miles from Manassas, VA)
- 21 days ago
- Woodbridge, VA (15 miles from Manassas, VA)
- 21 days ago
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer...
Loss Prevention Customer Service Associate II
- Vienna, VA (16 miles from Manassas, VA)
- 22 days ago
- Vienna, VA (16 miles from Manassas, VA)
- 22 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Sterling, VA (16 miles from Manassas, VA)
- 45+ days ago
- Sterling, VA (16 miles from Manassas, VA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45425 Dulles Crossing Plz, Sterling...
Insurance Customer Service Representative
- Arlington, VA (22 miles from Manassas, VA)
- 45+ days ago
- Arlington, VA (22 miles from Manassas, VA)
- 45+ days ago
& Casualty License REQUIRED....
Customer Service Representative - Patient Registration
- Warrenton, VA (20 miles from Manassas, VA)
- 45+ days ago
- Warrenton, VA (20 miles from Manassas, VA)
- 45+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Remote Customer Service Representative
- Arlington, VA (22 miles from Manassas, VA)
- 45+ days ago
- Arlington, VA (22 miles from Manassas, VA)
- 45+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Arlington, VA (22 miles from Manassas, VA)
- 45+ days ago
- Arlington, VA (22 miles from Manassas, VA)
- 45+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRetail Loss Prevention Customer Service Associate II
- Arlington, VA (22 miles from Manassas, VA)
- 45+ days ago
- Arlington, VA (22 miles from Manassas, VA)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Job Description As a Customer Service Representative at Trucordia, you will play a vital role in providing exceptional customer service to our commercial lines clients....
- Arlington, VA (22 miles from Manassas, VA)
- 90+ days ago
- Arlington, VA (22 miles from Manassas, VA)
- 90+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
V1BE Mobile Customer Service Representative
- McLean, VA (20 miles from Manassas, VA)
- 90+ days ago
- McLean, VA (20 miles from Manassas, VA)
- 90+ days ago
Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....
Demographic Data for Manassas, VA
Moving to Manassas, VA? Find some basic demographic data about Manassas, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Manassas, VA
Highest Education Level
Customer Services in Manassas, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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