Customer Service Jobs in Manassas, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Arlington, VA (22 miles from Manassas, VA)
- 1 day ago
- Arlington, VA (22 miles from Manassas, VA)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Job Duties: Provide unmatched customer service. Ensure the service department provides exceptional customer service through inventive problem solving and clear communication with our customers....
- Alexandria, VA (23 miles from Manassas, VA)
- 6 days ago
- Alexandria, VA (23 miles from Manassas, VA)
- 6 days ago
Schedule:** Part time **Availability:** Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule....
Customer Service Representative
- Alexandria, VA (23 miles from Manassas, VA)
- 6 days ago
- Alexandria, VA (23 miles from Manassas, VA)
- 6 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative
- Fairfax, VA (8 miles from Manassas, VA)
- 13 days ago
- Fairfax, VA (8 miles from Manassas, VA)
- 13 days ago
Who you are: As a Customer Service Representative, you’ll be the friendly voice and problem-solver for patients, healthcare providers, and insurance companies....
Customer Service Representative
- Ashburn, VA (19 miles from Manassas, VA)
- 14 days ago
- Ashburn, VA (19 miles from Manassas, VA)
- 14 days ago
organizational, analytical and interpersonal skills Detail-oriented Ability to work and multi-task in a fast paced environment Previous customer service or technical experience preferred....
Outbound Customer Service Representative
- Sudley Springs, VA (3 miles from Manassas, VA)
- 14 days ago
- Sudley Springs, VA (3 miles from Manassas, VA)
- 14 days ago
Overview Outbound Customer Service Representative Apex Atlantic South (Parent Company of F.H....
- Woodbridge, VA (15 miles from Manassas, VA)
- 15 days ago
- Woodbridge, VA (15 miles from Manassas, VA)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Woodbridge, VA (15 miles from Manassas, VA)
- 16 days ago
- Woodbridge, VA (15 miles from Manassas, VA)
- 16 days ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Customer Service Representative
- Sterling, VA (16 miles from Manassas, VA)
- 19 days ago
- Sterling, VA (16 miles from Manassas, VA)
- 19 days ago
Service Experience: + Minimum of 1-2 years of experience in a customer service role, preferably in a call center or healthcare setting. + Strong Communication Skills: + Exceptional verbal and written...
V1BE Mobile Customer Service Representative
- McLean, VA (20 miles from Manassas, VA)
- 20 days ago
- McLean, VA (20 miles from Manassas, VA)
- 20 days ago
Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....
Loss Prevention Customer service associate
- Sterling, VA (16 miles from Manassas, VA)
- 21 days ago
- Sterling, VA (16 miles from Manassas, VA)
- 21 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative - Patient Registration
- Warrenton, VA (20 miles from Manassas, VA)
- 21 days ago
- Warrenton, VA (20 miles from Manassas, VA)
- 21 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Warrenton, VA (20 miles from Manassas, VA)
- 21 days ago
- Warrenton, VA (20 miles from Manassas, VA)
- 21 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Retail Loss Prevention Customer Service Associate II
- Prince William, VA (10 miles from Manassas, VA)
- 27 days ago
- Prince William, VA (10 miles from Manassas, VA)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Manassas, VA
Moving to Manassas, VA? Find some basic demographic data about Manassas, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Manassas, VA
Highest Education Level
Customer Services in Manassas, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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