Customer Service Jobs in Leesburg, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Rockville, MD (24 miles from Leesburg, VA)
- 4 days ago
- Rockville, MD (24 miles from Leesburg, VA)
- 4 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
- Rockville, MD (24 miles from Leesburg, VA)
- 6 days ago
- Rockville, MD (24 miles from Leesburg, VA)
- 6 days ago
Now Hiring: On-Site Customer Service Rep! Located in Rockville, MD 20850 | $25–$28/hr DOE Join a dynamic call center team! Must have prior customer service experience. Typing test required....
Customer Service Representative
- Manassas, VA (20 miles from Leesburg, VA)
- 11 days ago
- Manassas, VA (20 miles from Leesburg, VA)
- 11 days ago
Customer Service Representative Johnson Truck Center Manassas, VA $55,000-$65,000 Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our...
Customer Service Representative
- Ashburn, VA (6 miles from Leesburg, VA)
- 13 days ago
- Ashburn, VA (6 miles from Leesburg, VA)
- 13 days ago
Customer Service Representative Drive Customer Success in Home Services!...
Customer Service Representative
- Sterling, VA (9 miles from Leesburg, VA)
- 17 days ago
- Sterling, VA (9 miles from Leesburg, VA)
- 17 days ago
At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....
Loss Prevention Customer Service Associate II
- Vienna, VA (23 miles from Leesburg, VA)
- 17 days ago
- Vienna, VA (23 miles from Leesburg, VA)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Showroom Customer Service Representative
- Chantilly, VA (14 miles from Leesburg, VA)
- 30+ days ago
- Chantilly, VA (14 miles from Leesburg, VA)
- 30+ days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Retail Customer Service Associate
- Sterling, VA (9 miles from Leesburg, VA)
- 30+ days ago
- Sterling, VA (9 miles from Leesburg, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45425 Dulles Crossing Plz, Sterling...
Retail Customer Service Associate
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 30+ days ago
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 610 N Frederick Ave, Gaithersburg...
Customer Service Representative - PT
- Dulles, VA (23 miles from Leesburg, VA)
- 30+ days ago
- Dulles, VA (23 miles from Leesburg, VA)
- 30+ days ago
service....
Customer Service Representative
- Fairfax, VA (14 miles from Leesburg, VA)
- 60+ days ago
- Fairfax, VA (14 miles from Leesburg, VA)
- 60+ days ago
Who you are: As a Customer Service Representative, you’ll be the friendly voice and problem-solver for patients, healthcare providers, and insurance companies....
Customer Service Representative
- Chantilly, VA (14 miles from Leesburg, VA)
- 60+ days ago
- Chantilly, VA (14 miles from Leesburg, VA)
- 60+ days ago
service skills both with internal and external client Complete special projects and assist team members with various customer service tasks as needed All you need is: Familiarity with medical terminology...
- Sterling, VA (9 miles from Leesburg, VA)
- 90+ days ago
- Sterling, VA (9 miles from Leesburg, VA)
- 90+ days ago
At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....
- Frederick, MD (22 miles from Leesburg, VA)
- 90+ days ago
- Frederick, MD (22 miles from Leesburg, VA)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Leesburg, VA
Moving to Leesburg, VA? Find some basic demographic data about Leesburg, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Leesburg, VA
Highest Education Level
Customer Services in Leesburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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