Customer Service Jobs in Leesburg, VA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-9 of 9 Jobs

Retail Loss Prevention Customer Service Associate II

  • No Potomac, MD (19 miles from Leesburg, VA)
  • 7 days ago
  • No Potomac, MD (19 miles from Leesburg, VA)
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep II

  • Dulles, VA (23 miles from Leesburg, VA)
  • 10 days ago
  • Dulles, VA (23 miles from Leesburg, VA)
  • 10 days ago

Customer Service Rep II Call Center & Customer Service $ 21 / Hour location_on Dulles, Virginia work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Job Title: Customer...

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER (Starting at $15/HR + Commission)

  • Fairfax, VA (14 miles from Leesburg, VA)
  • 13 days ago
  • Fairfax, VA (14 miles from Leesburg, VA)
  • 13 days ago

We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Loss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II

  • Vienna, VA (23 miles from Leesburg, VA)
  • 16 days ago
  • Vienna, VA (23 miles from Leesburg, VA)
  • 16 days ago

Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Vienna, VA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...

Loss Prevention Customer Service Associate II

  • Vienna, VA (23 miles from Leesburg, VA)
  • 22 days ago
  • Vienna, VA (23 miles from Leesburg, VA)
  • 22 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Sterling, VA (9 miles from Leesburg, VA)
  • 45+ days ago
  • Sterling, VA (9 miles from Leesburg, VA)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45425 Dulles Crossing Plz, Sterling...

Retail Loss Prevention Customer Service Associate II

  • Rockville, MD (24 miles from Leesburg, VA)
  • 45+ days ago
  • Rockville, MD (24 miles from Leesburg, VA)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Advocate

  • Manassas, VA (20 miles from Leesburg, VA)
  • 60+ days ago
  • Manassas, VA (20 miles from Leesburg, VA)
  • 60+ days ago

Job Description As a Customer Service Representative at Trucordia, you will play a vital role in providing exceptional customer service to our commercial lines clients....

Customer Service Representative - PT

  • Dulles, VA (23 miles from Leesburg, VA)
  • 90+ days ago
  • Dulles, VA (23 miles from Leesburg, VA)
  • 90+ days ago

service....

Demographic Data for Leesburg, VA

Moving to Leesburg, VA? Find some basic demographic data about Leesburg, VA below.


Local
National
85,022
2,503
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
customer service
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Salary for Customer Service Jobs in Leesburg, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Leesburg, VA offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Leesburg, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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