Customer Service Jobs in Jamestown, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Skip to Main Content Toggle navigation Student Accounts Customer Service Rep | Position Number00281W Position TitleStudent Accounts Customer Service Rep Employment CategoryFull Time Operational LocationWilliam...
- Gloucester, VA (20 miles from Jamestown, VA)
- 27 days ago
- Gloucester, VA (20 miles from Jamestown, VA)
- 27 days ago
Customer Service Associate 4.1 4.1 out of 5 stars 6793 George Washington Memorial Highway, Gloucester, VA 23061 Overview: Chesapeake Bank- Join Our Team as a Customer Service Associate!...
- Newport News, VA (19 miles from Jamestown, VA)
- 90+ days ago
- Newport News, VA (19 miles from Jamestown, VA)
- 90+ days ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
Customer Service Rep(04302) - 15439 Warwick Blvd
- Newport News, VA (19 miles from Jamestown, VA)
- 90+ days ago
- Newport News, VA (19 miles from Jamestown, VA)
- 90+ days ago
From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more....
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Jamestown, VA
Highest Education Level
Customer Services in Jamestown, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Billing
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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