Customer Service Jobs in Henrico, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Richmond, VA (13 miles from Henrico, VA)
- 3 days ago
- Richmond, VA (13 miles from Henrico, VA)
- 3 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9440 W Broad St, Richmond, VA 23294...
Customer Service Representative
- Ashland, VA (17 miles from Henrico, VA)
- 4 days ago
- Ashland, VA (17 miles from Henrico, VA)
- 4 days ago
Customer Service Representative Western Branch Diesel Richmond, VA $50,000+ Western Branch Diesel, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...
Customer Service Representative
- Richmond, VA (12 miles from Henrico, VA)
- 5 days ago
- Richmond, VA (12 miles from Henrico, VA)
- 5 days ago
Primary Job Location: Richmond District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Richmond Location State: Virginia...
Customer Service Representative Associate
- Midlothian, VA (20 miles from Henrico, VA)
- 5 days ago
- Midlothian, VA (20 miles from Henrico, VA)
- 5 days ago
and Casualty License within 90 days of the start date High School Diploma Insurance experience preferred Computer proficiency, including the ability to use agency database software and MS Office products...
Medical Equipment Customer Service Representative
- Richmond, VA (12 miles from Henrico, VA)
- 12 days ago
- Richmond, VA (12 miles from Henrico, VA)
- 12 days ago
Medical Equipment Customer Service Representative Rotech Healthcare Inc. life insurance, paid time off, paid holidays, 401(k), company vehicle, mileage reimbursement, employee discount United States...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Richmond, VA (12 miles from Henrico, VA)
- 15 days ago
- Richmond, VA (12 miles from Henrico, VA)
- 15 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Richmond, VA (12 miles from Henrico, VA)
- 17 days ago
- Richmond, VA (12 miles from Henrico, VA)
- 17 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative
- Ashland, VA (17 miles from Henrico, VA)
- 30+ days ago
- Ashland, VA (17 miles from Henrico, VA)
- 30+ days ago
Customer Service Representative Arrow Exterminators is looking to hire a part-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Remote Customer Service Representative
- Fort Lee, VA (21 miles from Henrico, VA)
- 45+ days ago
- Fort Lee, VA (21 miles from Henrico, VA)
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Customer Service Associate
- Colonial Heights, VA (18 miles from Henrico, VA)
- 45+ days ago
- Colonial Heights, VA (18 miles from Henrico, VA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 735 Southpark Blvd, Colonial Heights...
- Henrico, VA (14 miles from Henrico, VA)
- 90+ days ago
- Henrico, VA (14 miles from Henrico, VA)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Part Time Customer Service Representative
- Prince George, VA (21 miles from Henrico, VA)
- 90+ days ago
- Prince George, VA (21 miles from Henrico, VA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Henrico, VA
Moving to Henrico, VA? Find some basic demographic data about Henrico, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Henrico, VA
Highest Education Level
Customer Services in Henrico, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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