Customer Service Jobs in Hampton, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Senior Customer Service Representative
- Norfolk, VA (14 miles from Hampton, VA)
- 30+ days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 30+ days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Loss Prevention Customer Service Associate
- Portsmouth, VA (14 miles from Hampton, VA)
- 2 days ago
- Portsmouth, VA (14 miles from Hampton, VA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Portsmouth, VA (14 miles from Hampton, VA)
- 3 days ago
- Portsmouth, VA (14 miles from Hampton, VA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Suffolk, VA (11 miles from Hampton, VA)
- 7 days ago
- Suffolk, VA (11 miles from Hampton, VA)
- 7 days ago
As a **Customer Service Representative**, you will play a key role in ensuring our clients commitment to superior service is delivered daily....
Student Accounts Customer Service Rep
- Williamsburg, VA (22 miles from Hampton, VA)
- 7 days ago
- Williamsburg, VA (22 miles from Hampton, VA)
- 7 days ago
Skip to Main Content Toggle navigation Student Accounts Customer Service Rep | Position Number00281W Position TitleStudent Accounts Customer Service Rep Employment CategoryFull Time Operational LocationWilliam...
Customer Service Representative - FT
- Norfolk, VA (14 miles from Hampton, VA)
- 8 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 8 days ago
service....
Customer Service Representative
- Norfolk, VA (14 miles from Hampton, VA)
- 23 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 23 days ago
Were looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote Work- Suffolk, VA (11 miles from Hampton, VA)
- 30+ days ago
- Suffolk, VA (11 miles from Hampton, VA)
- 30+ days ago
**Job Description:** Adecco is seeking a **Customer Service Representative I** to join our team supporting our client in Suffolk, VA....
Retail Customer Service Associate
- Chesapeake, VA (22 miles from Hampton, VA)
- 30+ days ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1501 Sams Cir, Chesapeake, VA 23320...
Retail Customer Service Associate
- Newport News, VA (3 miles from Hampton, VA)
- 30+ days ago
- Newport News, VA (3 miles from Hampton, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12407 Jefferson Ave, Newport News...
Customer Service Representative - PT
- Norfolk, VA (14 miles from Hampton, VA)
- 30+ days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 30+ days ago
service....
- Suffolk, VA (11 miles from Hampton, VA)
- 30+ days ago
- Suffolk, VA (11 miles from Hampton, VA)
- 30+ days ago
Our client, a leader in logistics and customer service, is seeking a Customer Service Representative to join their team....
- Chesapeake, VA (22 miles from Hampton, VA)
- 45+ days ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 45+ days ago
40 Overview Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients....
Bilingual Customer Service Representative
- Norfolk, VA (14 miles from Hampton, VA)
- 45+ days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 45+ days ago
Is your passion customer service? If this sounds like you, you are a great candidate for our on-site Customer Service Specialist position....
Demographic Data for Hampton, VA
Moving to Hampton, VA? Find some basic demographic data about Hampton, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hampton, VA
Highest Education Level
Customer Services in Hampton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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