Customer Service Jobs in Great Falls, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Camp Springs, MD (24 miles from Great Falls, VA)
- 7 hours ago
- Camp Springs, MD (24 miles from Great Falls, VA)
- 7 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Washington, DC (16 miles from Great Falls, VA)
- 18 hours ago
- Washington, DC (16 miles from Great Falls, VA)
- 18 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Part Time Flexible Customer Service Associate
- Alexandria, VA (18 miles from Great Falls, VA)
- 1 day ago
- Alexandria, VA (18 miles from Great Falls, VA)
- 1 day ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Representative, Life Contact Center
- Washington, DC (16 miles from Great Falls, VA)
- 1 day ago
- Washington, DC (16 miles from Great Falls, VA)
- 1 day ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative
- Capitol Heights, MD (22 miles from Great Falls, VA)
- 1 day ago
- Capitol Heights, MD (22 miles from Great Falls, VA)
- 1 day ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative, Member Svc Call Center
- Fulton, MD (23 miles from Great Falls, VA)
- 3 days ago
- Fulton, MD (23 miles from Great Falls, VA)
- 3 days ago
Internet Requirements: Internet must be hardwired (no Wi-Fi accepted) Must have strong internet speed and a quiet place for remote work Summary: The Customer Service Representative is responsible for...
Remote WorkCustomer Service Representative 12:30pm-9pm EST
- Washington, DC (16 miles from Great Falls, VA)
- 3 days ago
- Washington, DC (16 miles from Great Falls, VA)
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Bilingual Customer Service Representative - Honda of Greenbelt Collision
- Greenbelt, MD (23 miles from Great Falls, VA)
- 4 days ago
- Greenbelt, MD (23 miles from Great Falls, VA)
- 4 days ago
Overview Honda of Greenbelt Collision Center is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified BILINGUAL CUSTOMER SERVICE REPRESENTATIVE...
Customer Service Representative (Seasonal)
- Oxon Hill, MD (21 miles from Great Falls, VA)
- 4 days ago
- Oxon Hill, MD (21 miles from Great Falls, VA)
- 4 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- Oxon Hill, MD (21 miles from Great Falls, VA)
- 5 days ago
- Oxon Hill, MD (21 miles from Great Falls, VA)
- 5 days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
- Rockville, MD (9 miles from Great Falls, VA)
- 6 days ago
- Rockville, MD (9 miles from Great Falls, VA)
- 6 days ago
Now Hiring: On-Site Customer Service Rep! Located in Rockville, MD 20850 | $25–$28/hr DOE Join a dynamic call center team! Must have prior customer service experience. Typing test required....
- Arlington, VA (14 miles from Great Falls, VA)
- 7 days ago
- Arlington, VA (14 miles from Great Falls, VA)
- 7 days ago
Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....
Spanish Bilingual Customer Service Representative
- Riverdale Park, MD (21 miles from Great Falls, VA)
- 8 days ago
- Riverdale Park, MD (21 miles from Great Falls, VA)
- 8 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Part Time Flexible Customer Service Associate-U
- Alexandria, VA (18 miles from Great Falls, VA)
- 10 days ago
- Alexandria, VA (18 miles from Great Falls, VA)
- 10 days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Representative
- Manassas, VA (19 miles from Great Falls, VA)
- 11 days ago
- Manassas, VA (19 miles from Great Falls, VA)
- 11 days ago
Customer Service Representative Johnson Truck Center Manassas, VA $55,000-$65,000 Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our...
Demographic Data for Great Falls, VA
Moving to Great Falls, VA? Find some basic demographic data about Great Falls, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Great Falls, VA
Highest Education Level
Customer Services in Great Falls, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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