Customer Service Jobs in Glen Allen, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative, Order Processing
- Richmond, VA (6 miles from Glen Allen, VA)
- 6 hours ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 6 hours ago
Overall Goal of Position: Provide top-tier service and support to our customers and SBI team. Job Summary: Provides support by processing customer orders, answering inquiries by phone or email....
Retail Loss Prevention Customer Service Associate II
- North Chesterfield, VA (11 miles from Glen Allen, VA)
- 8 days ago
- North Chesterfield, VA (11 miles from Glen Allen, VA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Richmond, VA (6 miles from Glen Allen, VA)
- 45+ days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9440 W Broad St, Richmond, VA 23294...
Spanish Bilingual Remote Customer Service Representative
- Richmond, VA (6 miles from Glen Allen, VA)
- 45+ days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 45+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRemote Customer Service Representative
- Richmond, VA (6 miles from Glen Allen, VA)
- 45+ days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 45+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Ashland, VA (6 miles from Glen Allen, VA)
- 45+ days ago
- Ashland, VA (6 miles from Glen Allen, VA)
- 45+ days ago
Customer Service Representative Western Branch Diesel Richmond, VA $50,000+ Western Branch Diesel, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...
Customer Service Representative Associate
- Midlothian, VA (18 miles from Glen Allen, VA)
- 60+ days ago
- Midlothian, VA (18 miles from Glen Allen, VA)
- 60+ days ago
and Casualty License within 90 days of the start date High School Diploma Insurance experience preferred Computer proficiency, including the ability to use agency database software and MS Office products...
- Henrico, VA (6 miles from Glen Allen, VA)
- 90+ days ago
- Henrico, VA (6 miles from Glen Allen, VA)
- 90+ days ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
Demographic Data for Glen Allen, VA
Moving to Glen Allen, VA? Find some basic demographic data about Glen Allen, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Glen Allen, VA
Highest Education Level
Customer Services in Glen Allen, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »