Customer Service Jobs in Glen Allen, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Richmond, VA (6 miles from Glen Allen, VA)
- 6 hours ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 6 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Richmond, VA (6 miles from Glen Allen, VA)
- 2 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 2 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative, Life Contact Center
- Richmond, VA (6 miles from Glen Allen, VA)
- 3 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 3 days ago
You will be responsible for answering inbound calls where youll be addressing customer service inquiries and concerns....
Remote WorkSenior Customer Service Representative - HCB
- Richmond, VA (6 miles from Glen Allen, VA)
- 3 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 3 days ago
Customer Service Representatives in our permanent work from home role $19.50/hr wage....
Remote WorkCustomer Service Representative - Cardmember Services
- Richmond, VA (6 miles from Glen Allen, VA)
- 5 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 5 days ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Customer Service Representative
- Richmond, VA (6 miles from Glen Allen, VA)
- 7 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 7 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
- Ashland, VA (6 miles from Glen Allen, VA)
- 7 days ago
- Ashland, VA (6 miles from Glen Allen, VA)
- 7 days ago
If you are enthusiastic about customer service and enjoy working in a dynamic environment, apply today!...
Customer Service Representative
- Richmond, VA (6 miles from Glen Allen, VA)
- 8 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 8 days ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Customer Service Representative - FT
- Richmond, VA (6 miles from Glen Allen, VA)
- 8 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 8 days ago
service....
Customer Service Representative - PT
- Richmond, VA (6 miles from Glen Allen, VA)
- 8 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 8 days ago
service....
RVA Graphics & Wraps Customer Service Representative
- Richmond, VA (6 miles from Glen Allen, VA)
- 25 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 25 days ago
This includes managing calls, analyzing customer accounts, scheduling, and making decisions independently while maintaining a positive customer service mentality....
Customer Service Representative
- Ashland, VA (6 miles from Glen Allen, VA)
- 30+ days ago
- Ashland, VA (6 miles from Glen Allen, VA)
- 30+ days ago
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Retail Customer Service Associate
- Richmond, VA (6 miles from Glen Allen, VA)
- 30+ days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9440 W Broad St, Richmond, VA 23294...
Customer Service Representative (Licensed P&C Agent)
- Richmond, VA (6 miles from Glen Allen, VA)
- 30+ days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 30+ days ago
Requirements: Property/Casualty Insurance License required High School Diploma or equivalent; some college is a plus! 1 or more years of insurance sales/service experience desired....
Billing Customer Service Associate
- Richmond, VA (6 miles from Glen Allen, VA)
- 30+ days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 30+ days ago
Prior customer service experience....
Demographic Data for Glen Allen, VA
Moving to Glen Allen, VA? Find some basic demographic data about Glen Allen, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Glen Allen, VA
Highest Education Level
Customer Services in Glen Allen, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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