Customer Service Jobs in Falls Church, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Sterling, VA (17 miles from Falls Church, VA)
- 90+ days ago
- Sterling, VA (17 miles from Falls Church, VA)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
- Rockville, MD (14 miles from Falls Church, VA)
- 4 hours ago
- Rockville, MD (14 miles from Falls Church, VA)
- 4 hours ago
Now Hiring: On-Site Customer Service Rep! Located in Rockville, MD 20850 | $25–$28/hr DOE Join a dynamic call center team! Must have prior customer service experience. Typing test required....
Loss Prevention Customer Service Associate II
- Capitol Heights, MD (16 miles from Falls Church, VA)
- 9 hours ago
- Capitol Heights, MD (16 miles from Falls Church, VA)
- 9 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Arlington, VA (3 miles from Falls Church, VA)
- 1 day ago
- Arlington, VA (3 miles from Falls Church, VA)
- 1 day ago
Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....
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Customer Service Representative
- Woodbridge, VA (17 miles from Falls Church, VA)
- 1 day ago
- Woodbridge, VA (17 miles from Falls Church, VA)
- 1 day ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
- Upper Marlboro, MD (20 miles from Falls Church, VA)
- 1 day ago
- Upper Marlboro, MD (20 miles from Falls Church, VA)
- 1 day ago
Provide information to Delivery, Sales Managers and Customer Service to help ensure the accuracy of Daycon Products' stocking positions....
Spanish Bilingual Customer Service Representative
- Riverdale Park, MD (14 miles from Falls Church, VA)
- 2 days ago
- Riverdale Park, MD (14 miles from Falls Church, VA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote - Customer Service Representative
- Washington, DC (6 miles from Falls Church, VA)
- 3 days ago
- Washington, DC (6 miles from Falls Church, VA)
- 3 days ago
**Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best!...
Remote WorkPart Time Flexible Customer Service Associate-U
- Alexandria, VA (5 miles from Falls Church, VA)
- 4 days ago
- Alexandria, VA (5 miles from Falls Church, VA)
- 4 days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Representative
- Manassas, VA (19 miles from Falls Church, VA)
- 5 days ago
- Manassas, VA (19 miles from Falls Church, VA)
- 5 days ago
Customer Service Representative Johnson Truck Center Manassas, VA $55,000-$65,000 Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our...
- Woodbridge, VA (17 miles from Falls Church, VA)
- 5 days ago
- Woodbridge, VA (17 miles from Falls Church, VA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Ashburn, VA (21 miles from Falls Church, VA)
- 7 days ago
- Ashburn, VA (21 miles from Falls Church, VA)
- 7 days ago
Customer Service Representative Drive Customer Success in Home Services!...
Customer Service Representative
- Sterling, VA (17 miles from Falls Church, VA)
- 11 days ago
- Sterling, VA (17 miles from Falls Church, VA)
- 11 days ago
At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....
Customer Service Representative
- Herndon, VA (14 miles from Falls Church, VA)
- 11 days ago
- Herndon, VA (14 miles from Falls Church, VA)
- 11 days ago
Description Handle member customer service needs while meeting key performance metrics, including call handle time, call quality, and after call work Accurately and efficiently process a variety of...
Loss Prevention Customer Service Associate II
- Landover, MD (14 miles from Falls Church, VA)
- 11 days ago
- Landover, MD (14 miles from Falls Church, VA)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Falls Church, VA
Moving to Falls Church, VA? Find some basic demographic data about Falls Church, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Falls Church, VA
Highest Education Level
Customer Services in Falls Church, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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