Customer Service Jobs in Dumfries, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Fredericksburg, VA (21 miles from Dumfries, VA)
- 1 day ago
- Fredericksburg, VA (21 miles from Dumfries, VA)
- 1 day ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Retail Loss Prevention Customer Service Associate II
- Arlington, VA (24 miles from Dumfries, VA)
- 4 days ago
- Arlington, VA (24 miles from Dumfries, VA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Arlington, VA (24 miles from Dumfries, VA)
- 5 days ago
- Arlington, VA (24 miles from Dumfries, VA)
- 5 days ago
Customer Service Representative 50Floor Arlington, TX, USA 3 days ago Quick Job type Full-time Quick Job description 50Floor, Inc. is looking for a service-oriented Customer Service Representative with...
Customer Service Representative
- Manassas, VA (17 miles from Dumfries, VA)
- 9 days ago
- Manassas, VA (17 miles from Dumfries, VA)
- 9 days ago
The Customer Service Representative will be responsible for assisting with the management of and servicing of commercial insurance policies, maintaining client relationships, processing inquiries, and...
Part Time Flexible Customer Service Associate
- Alexandria, VA (21 miles from Dumfries, VA)
- 16 days ago
- Alexandria, VA (21 miles from Dumfries, VA)
- 16 days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Representative (Seasonal)
- Oxon Hill, MD (22 miles from Dumfries, VA)
- 19 days ago
- Oxon Hill, MD (22 miles from Dumfries, VA)
- 19 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- Oxon Hill, MD (22 miles from Dumfries, VA)
- 19 days ago
- Oxon Hill, MD (22 miles from Dumfries, VA)
- 19 days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
- Arlington, VA (24 miles from Dumfries, VA)
- 22 days ago
- Arlington, VA (24 miles from Dumfries, VA)
- 22 days ago
Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....
Part Time Flexible Customer Service Associate-U
- Alexandria, VA (21 miles from Dumfries, VA)
- 25 days ago
- Alexandria, VA (21 miles from Dumfries, VA)
- 25 days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Representative
- Manassas, VA (17 miles from Dumfries, VA)
- 26 days ago
- Manassas, VA (17 miles from Dumfries, VA)
- 26 days ago
Customer Service Representative Johnson Truck Center Manassas, VA $55,000-$65,000 Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our...
Loss Prevention Customer Service Associate II
- Vienna, VA (22 miles from Dumfries, VA)
- 30+ days ago
- Vienna, VA (22 miles from Dumfries, VA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Waldorf, MD (23 miles from Dumfries, VA)
- 45+ days ago
- Waldorf, MD (23 miles from Dumfries, VA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2365 Crain Hwy, Waldorf, MD 20601...
Retail Customer Service Associate
- Woodbridge, VA (4 miles from Dumfries, VA)
- 45+ days ago
- Woodbridge, VA (4 miles from Dumfries, VA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 14050 Worth Ave, Woodbridge, VA...
- Arlington, VA (24 miles from Dumfries, VA)
- 60+ days ago
- Arlington, VA (24 miles from Dumfries, VA)
- 60+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- Chantilly, VA (23 miles from Dumfries, VA)
- 60+ days ago
- Chantilly, VA (23 miles from Dumfries, VA)
- 60+ days ago
service skills both with internal and external client Complete special projects and assist team members with various customer service tasks as needed All you need is: Familiarity with medical terminology...
Demographic Data for Dumfries, VA
Moving to Dumfries, VA? Find some basic demographic data about Dumfries, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dumfries, VA
Highest Education Level
Customer Services in Dumfries, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »