Customer Service Jobs in Colonial Heights, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Richmond, VA (21 miles from Colonial Heights, VA)
- 1 day ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Richmond, VA (21 miles from Colonial Heights, VA)
- 3 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 3 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative - FT
- Richmond, VA (21 miles from Colonial Heights, VA)
- 9 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 9 days ago
service....
Customer Service Representative - PT
- Richmond, VA (21 miles from Colonial Heights, VA)
- 9 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 9 days ago
service....
RVA Graphics & Wraps Customer Service Representative
- Richmond, VA (21 miles from Colonial Heights, VA)
- 26 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 26 days ago
This includes managing calls, analyzing customer accounts, scheduling, and making decisions independently while maintaining a positive customer service mentality....
Remote Customer Service Representative
- Fort Lee, VA (4 miles from Colonial Heights, VA)
- 30+ days ago
- Fort Lee, VA (4 miles from Colonial Heights, VA)
- 30+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Customer Service Associate
- Richmond, VA (21 miles from Colonial Heights, VA)
- 30+ days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9440 W Broad St, Richmond, VA 23294...
Retail Customer Service Associate
- Colonial Heights, VA
- 30+ days ago
- Colonial Heights, VA
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 735 Southpark Blvd, Colonial Heights...
Customer Service Representative (Licensed P&C Agent)
- Richmond, VA (21 miles from Colonial Heights, VA)
- 30+ days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 30+ days ago
Requirements: Property/Casualty Insurance License required High School Diploma or equivalent; some college is a plus! 1 or more years of insurance sales/service experience desired....
Billing Customer Service Associate
- Richmond, VA (21 miles from Colonial Heights, VA)
- 30+ days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 30+ days ago
Prior customer service experience....
Medical Equipment Customer Service Representative
- Chesterfield, VA (14 miles from Colonial Heights, VA)
- 60+ days ago
- Chesterfield, VA (14 miles from Colonial Heights, VA)
- 60+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Henrico, VA (23 miles from Colonial Heights, VA)
- 90+ days ago
- Henrico, VA (23 miles from Colonial Heights, VA)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Part Time Customer Service Representative
- Prince George, VA (7 miles from Colonial Heights, VA)
- 90+ days ago
- Prince George, VA (7 miles from Colonial Heights, VA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Colonial Heights, VA
Moving to Colonial Heights, VA? Find some basic demographic data about Colonial Heights, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Colonial Heights, VA
Highest Education Level
Customer Services in Colonial Heights, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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