Customer Service Jobs in Chesapeake, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Senior Customer Service Representative
- Norfolk, VA (7 miles from Chesapeake, VA)
- 20 hours ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 20 hours ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Remote WorkCustomer Service Representative - PT
- Norfolk, VA (7 miles from Chesapeake, VA)
- 6 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 6 days ago
service....
Remote Customer Service Representative Tricare - Hampton Roads VA
- Hampton, VA (22 miles from Chesapeake, VA)
- 8 days ago
- Hampton, VA (22 miles from Chesapeake, VA)
- 8 days ago
**Preferred candidates will have prior call center or 2 years of customer service experience.** Retired Veterans and Military Spouses are strongly encouraged to apply due to the military benefits focus...
Remote Work- Suffolk, VA (21 miles from Chesapeake, VA)
- 9 days ago
- Suffolk, VA (21 miles from Chesapeake, VA)
- 9 days ago
Our client, a leader in logistics and customer service, is seeking a Customer Service Representative to join their team....
40 Overview Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients....
Temporary Customer Service Rep - Remote
- Norfolk, VA (7 miles from Chesapeake, VA)
- 10 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 10 days ago
Responsible for all areas of customer service as it pertains to research and resolution of lab orders. High volume of data entry within computerized EPIC EMR system....
Remote WorkIf you are a self-motivated and adaptable individual with a knack for world-class customer service and operational excellence, YOU may be just who we are looking for!...
Medical Equipment Customer Service Representative
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 15 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 15 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Bilingual Customer Service Representative
- Norfolk, VA (7 miles from Chesapeake, VA)
- 24 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 24 days ago
Is your passion customer service? If this sounds like you, you are a great candidate for our on-site Customer Service Specialist position....
- Norfolk, VA (7 miles from Chesapeake, VA)
- 25 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 25 days ago
40 Overview Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients....
- Virginia Beach, VA (10 miles from Chesapeake, VA)
- 60+ days ago
- Virginia Beach, VA (10 miles from Chesapeake, VA)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Loss Prevention Customer Service Associate I
- Chesapeake, VA
- 90+ days ago
- Chesapeake, VA
- 90+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Remote Insurance Customer Service Representative (Unlicensed)
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 90+ days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 90+ days ago
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Remote WorkCustomer Service Representative
- Norfolk, VA (7 miles from Chesapeake, VA)
- 60+ days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 60+ days ago
Is your passion customer service? If this sounds like you, you are a great candidate for our on-site Customer Service Specialist position....
WAH Mortgage Customer Service Representative
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 60+ days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 60+ days ago
This position supports customer service for mortgage customers....
Demographic Data for Chesapeake, VA
Moving to Chesapeake, VA? Find some basic demographic data about Chesapeake, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chesapeake, VA
Highest Education Level
Customer Services in Chesapeake, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Cashier Skills
- Shipping
- Packaging
- Order Entry
- Quality Control Inspection
- Store Management
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Referrals
- Billing
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Driving
- Friendliness
- Typing
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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