Customer Service Jobs in Bedford, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Roanoke, VA (23 miles from Bedford, VA)
- 5 hours ago
- Roanoke, VA (23 miles from Bedford, VA)
- 5 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1455 Town Square Blvd., Roanoke,...
Retail Loss Prevention Customer Service Associate
- Roanoke, VA (23 miles from Bedford, VA)
- 13 days ago
- Roanoke, VA (23 miles from Bedford, VA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Altavista, VA (20 miles from Bedford, VA)
- 15 days ago
- Altavista, VA (20 miles from Bedford, VA)
- 15 days ago
The Customer Service Representative is also responsible for creating work orders and submitting completed work orders to billing....
Senior Customer Service Representative
- Lynchburg, VA (20 miles from Bedford, VA)
- 30+ days ago
- Lynchburg, VA (20 miles from Bedford, VA)
- 30+ days ago
You will be the voice of Genworth, responsible for delivering excellent customer service, operating in a culture centered around teamwork and collaboration....
Customer Service Representative - PT
- Roanoke, VA (23 miles from Bedford, VA)
- 60+ days ago
- Roanoke, VA (23 miles from Bedford, VA)
- 60+ days ago
service....
Customer Service Representative
- Troutville, VA (22 miles from Bedford, VA)
- 90+ days ago
- Troutville, VA (22 miles from Bedford, VA)
- 90+ days ago
Store 2723707: 2765 Lee Hwy, Troutville, Virginia 24175 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Bedford, VA
Moving to Bedford, VA? Find some basic demographic data about Bedford, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Bedford, VA
Highest Education Level
Customer Services in Bedford, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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