Customer Service Jobs in Ashland, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Orders
- Richmond, VA (12 miles from Ashland, VA)
- 1 day ago
- Richmond, VA (12 miles from Ashland, VA)
- 1 day ago
If you're detail-oriented, enjoy problem-solving, and have a passion for delivering excellent customer service, we'd love to have you on our team!...
Customer Service Representative - PT
- Rich Int Ap, VA (19 miles from Ashland, VA)
- 3 days ago
- Rich Int Ap, VA (19 miles from Ashland, VA)
- 3 days ago
service....
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
RVA Graphics & Wraps Customer Service Representative
- Richmond, VA (12 miles from Ashland, VA)
- 13 days ago
- Richmond, VA (12 miles from Ashland, VA)
- 13 days ago
This includes managing calls, analyzing customer accounts, scheduling, and making decisions independently while maintaining a positive customer service mentality....
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Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Retail Customer Service Associate
- Richmond, VA (12 miles from Ashland, VA)
- 23 days ago
- Richmond, VA (12 miles from Ashland, VA)
- 23 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9440 W Broad St, Richmond, VA 23294...
Customer Service Representative (Licensed P&C Agent)
- Richmond, VA (12 miles from Ashland, VA)
- 26 days ago
- Richmond, VA (12 miles from Ashland, VA)
- 26 days ago
Requirements: Property/Casualty Insurance License required High School Diploma or equivalent; some college is a plus! 1 or more years of insurance sales/service experience desired....
Billing Customer Service Associate
- Richmond, VA (12 miles from Ashland, VA)
- 29 days ago
- Richmond, VA (12 miles from Ashland, VA)
- 29 days ago
Prior customer service experience....
Representative, Customer Service - Insurance Verification
- Richmond, VA (12 miles from Ashland, VA)
- 30+ days ago
- Richmond, VA (12 miles from Ashland, VA)
- 30+ days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
Medical Equipment Customer Service Representative
- Chesterfield, VA (24 miles from Ashland, VA)
- 60+ days ago
- Chesterfield, VA (24 miles from Ashland, VA)
- 60+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Henrico, VA (11 miles from Ashland, VA)
- 90+ days ago
- Henrico, VA (11 miles from Ashland, VA)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Ashland, VA
Moving to Ashland, VA? Find some basic demographic data about Ashland, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ashland, VA
Highest Education Level
Customer Services in Ashland, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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