Customer Service Jobs in Ashland, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Retail Customer Service Associate
- Richmond, VA (12 miles from Ashland, VA)
- 8 days ago
- Richmond, VA (12 miles from Ashland, VA)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9440 W Broad St, Richmond, VA 23294...
Customer Service Representative (Licensed P&C Agent)
- Richmond, VA (12 miles from Ashland, VA)
- 11 days ago
- Richmond, VA (12 miles from Ashland, VA)
- 11 days ago
Requirements: Property/Casualty Insurance License required High School Diploma or equivalent; some college is a plus! 1 or more years of insurance sales/service experience desired....
Billing Customer Service Associate
- Richmond, VA (12 miles from Ashland, VA)
- 14 days ago
- Richmond, VA (12 miles from Ashland, VA)
- 14 days ago
Prior customer service experience....
/22610/06c71827-7db7-46d4-b0b2-f855574eb622.png&z=8&s=INS&ih_t=5%2F20%2F2025+3%3A22%3A47+AM&utm_medium=internal%20referrer&utm_campaign=employer-fsa&utm_content=fsa-federal&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Representative, Customer Service - Insurance Verification
- Richmond, VA (12 miles from Ashland, VA)
- 15 days ago
- Richmond, VA (12 miles from Ashland, VA)
- 15 days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
Customer Service Representative
- Richmond, VA (12 miles from Ashland, VA)
- 18 days ago
- Richmond, VA (12 miles from Ashland, VA)
- 18 days ago
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Medical Equipment Customer Service Representative
- Chesterfield, VA (24 miles from Ashland, VA)
- 45+ days ago
- Chesterfield, VA (24 miles from Ashland, VA)
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Henrico, VA (17 miles from Ashland, VA)
- 60+ days ago
- Henrico, VA (17 miles from Ashland, VA)
- 60+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
- Henrico, VA (11 miles from Ashland, VA)
- 60+ days ago
- Henrico, VA (11 miles from Ashland, VA)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Bilingual Customer Service Representative - Business Insurance
- Richmond, VA (12 miles from Ashland, VA)
- 45+ days ago
- Richmond, VA (12 miles from Ashland, VA)
- 45+ days ago
Prior customer service experience....
Customer Service Representative
- Richmond, VA (12 miles from Ashland, VA)
- 90+ days ago
- Richmond, VA (12 miles from Ashland, VA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for Ashland, VA
Moving to Ashland, VA? Find some basic demographic data about Ashland, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ashland, VA
Highest Education Level
Customer Services in Ashland, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »