Customer Service Jobs in Ashburn, VA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 19 Jobs

Remote Customer Service Representative

  • Arlington, VA (23 miles from Ashburn, VA)
  • 9 hours ago
  • Arlington, VA (23 miles from Ashburn, VA)
  • 9 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Spanish Bilingual Remote Customer Service Representative

  • Arlington, VA (23 miles from Ashburn, VA)
  • 9 hours ago
  • Arlington, VA (23 miles from Ashburn, VA)
  • 9 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Retail Loss Prevention Customer Service Associate II

  • Rockville, MD (18 miles from Ashburn, VA)
  • 3 days ago
  • Rockville, MD (18 miles from Ashburn, VA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate II

  • Arlington, VA (23 miles from Ashburn, VA)
  • 4 days ago
  • Arlington, VA (23 miles from Ashburn, VA)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Arlington, VA (23 miles from Ashburn, VA)
  • 6 days ago
  • Arlington, VA (23 miles from Ashburn, VA)
  • 6 days ago

Customer Service Representative 50Floor Arlington, TX, USA 3 days ago Quick Job type Full-time Quick Job description 50Floor, Inc. is looking for a service-oriented Customer Service Representative with...

Customer Service Representative

  • Manassas, VA (19 miles from Ashburn, VA)
  • 10 days ago
  • Manassas, VA (19 miles from Ashburn, VA)
  • 10 days ago

The Customer Service Representative will be responsible for assisting with the management of and servicing of commercial insurance policies, maintaining client relationships, processing inquiries, and...

Customer Service Representative

  • Rockville, MD (18 miles from Ashburn, VA)
  • 20 days ago
  • Rockville, MD (18 miles from Ashburn, VA)
  • 20 days ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Associate

  • Arlington, VA (23 miles from Ashburn, VA)
  • 23 days ago
  • Arlington, VA (23 miles from Ashburn, VA)
  • 23 days ago

Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....

Customer Service Representative

  • Manassas, VA (19 miles from Ashburn, VA)
  • 27 days ago
  • Manassas, VA (19 miles from Ashburn, VA)
  • 27 days ago

Customer Service Representative Johnson Truck Center Manassas, VA $55,000-$65,000 Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our...

Customer Service Representative

  • Ashburn, VA
  • 29 days ago
  • Ashburn, VA
  • 29 days ago

Customer Service Representative Drive Customer Success in Home Services!...

Loss Prevention Customer Service Associate II

  • Vienna, VA (17 miles from Ashburn, VA)
  • 30+ days ago
  • Vienna, VA (17 miles from Ashburn, VA)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Sterling, VA (4 miles from Ashburn, VA)
  • 45+ days ago
  • Sterling, VA (4 miles from Ashburn, VA)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45425 Dulles Crossing Plz, Sterling...

Retail Customer Service Associate

  • Gaithersburg, MD (17 miles from Ashburn, VA)
  • 45+ days ago
  • Gaithersburg, MD (17 miles from Ashburn, VA)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 610 N Frederick Ave, Gaithersburg...

Customer Service Associate

  • Arlington, VA (23 miles from Ashburn, VA)
  • 60+ days ago
  • Arlington, VA (23 miles from Ashburn, VA)
  • 60+ days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

V1BE Mobile Customer Service Representative

  • McLean, VA (19 miles from Ashburn, VA)
  • 60+ days ago
  • McLean, VA (19 miles from Ashburn, VA)
  • 60+ days ago

Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....

Demographic Data for Ashburn, VA

Moving to Ashburn, VA? Find some basic demographic data about Ashburn, VA below.


Local
National
128,187
3,018
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Ashburn, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Ashburn, VA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ashburn, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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