Customer Service Jobs in Morrisville, VT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Senior Customer Service Representative - Berlin
- Berlin, VT (18 miles from Morrisville, VT)
- 11 hours ago
- Berlin, VT (18 miles from Morrisville, VT)
- 11 hours ago
Description and Essential Functions The Senior Customer Service Representative (Senior CSR) will work in support of GMT's demand response programs, including but not limited to Medicaid, Older & Disabled...
Customer Service Representative - Bilingual - Mandarin (Start Date October 14, 2025)
- Montpelier, VT (19 miles from Morrisville, VT)
- 1 day ago
- Montpelier, VT (19 miles from Morrisville, VT)
- 1 day ago
Customer Service Representative at National Life Group - Mandarin Speaking Starting rate is $24/hr. with additional pay for relevant skills and experience....
Customer Service Representative - Bilingual - Spanish (Start Date October 14, 2025)
- Montpelier, VT (19 miles from Morrisville, VT)
- 3 days ago
- Montpelier, VT (19 miles from Morrisville, VT)
- 3 days ago
Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....
Customer Service Representative - VT Campus (Start Date October 14, 2025)
- Montpelier, VT (19 miles from Morrisville, VT)
- 4 days ago
- Montpelier, VT (19 miles from Morrisville, VT)
- 4 days ago
Customer Service Representative at National Life Group Starting rate is $22/hr with additional pay for relevant skills and experience....
Customer Service Rep Teller Support Specialist
- Essex Junction, VT (20 miles from Morrisville, VT)
- 60+ days ago
- Essex Junction, VT (20 miles from Morrisville, VT)
- 60+ days ago
The person in this position will routinely move between the customer service desk and teller line as needed....
Demographic Data for Morrisville, VT
Moving to Morrisville, VT? Find some basic demographic data about Morrisville, VT below.
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Salary for Customer Service Jobs in Morrisville, VT
Highest Education Level
Customer Services in Morrisville, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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