Customer Service Jobs in Vermont
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - UniFirst ($1,000 Sign On)
- Center Rutland, VT
- 1 day ago
- Center Rutland, VT
- 1 day ago
Provide excellent customer service to both customers and UniFirst personnel....
Customer Service Representative - Cigna Healthcare - Remote
- Washington, VT
- 1 day ago
- Washington, VT
- 1 day ago
If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....
Remote WorkHigh school diploma or equivalent and two (2) years of experience in an administrative office environment with an emphasis in customer service required....
Customer Service Associate Analyst- Accredo- Remote
- Washington, VT
- 6 days ago
- Washington, VT
- 6 days ago
Customer Service Associate Analyst- Accredo- Remote 3.6 3.6 out of 5 stars Pennsylvania Remote Becoming a Customer Service Associate Analyst is a major steppingstone in your career....
Remote Work** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Montpelier, VT
- 18 days ago
- Montpelier, VT
- 18 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
The person in this position will routinely move between the customer service desk and teller line as needed....
Customer Service Rep Teller Support Specialist
- Essex Junction, VT
- 22 days ago
- Essex Junction, VT
- 22 days ago
The person in this position will routinely move between the customer service desk and teller line as needed....
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
for a new Customer Service Representative role?...
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
A DAY IN THE LIFE OF A THRIFT SHOP CUSTOMER SERVICE ASSOCIATE This position is responsible for sorting donations, stocking the sales floor, providing outstanding customer service and other duties as...
Customer Service Representative - Bilingual - Mandarin
- Montpelier, VT
- 45+ days ago
- Montpelier, VT
- 45+ days ago
Customer Service Representative at National Life Group - Mandarin Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....
Blue Cross is hiring Vermonters to join our World Class Customer Service Team!...
Customer Service Representative - VT Campus (Start Date August 5, 2025)
- Montpelier, VT
- 60+ days ago
- Montpelier, VT
- 60+ days ago
Customer Service Representative at National Life Group Starting rate is $22/hr with additional pay for relevant skills and experience....
Demographic Data for Vermont
Moving to Vermont? Find some basic demographic data about Vermont below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Vermont
Highest Education Level
Customer Services in Vermont offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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