Customer Service Jobs in Vermont
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Cigna health care- Remote
- Washington, VT
- 1 day ago
- Washington, VT
- 1 day ago
The Call Center Customer Service Representative represents the company, and our people make all the difference in our success....
Remote WorkCustomer Service Representative - Bilingual - Spanish (Start Date October 14, 2025)
- Montpelier, VT
- 1 day ago
- Montpelier, VT
- 1 day ago
Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....
Customer Service Representative - VT Campus (Start Date October 14, 2025)
- Montpelier, VT
- 2 days ago
- Montpelier, VT
- 2 days ago
Customer Service Representative at National Life Group Starting rate is $22/hr with additional pay for relevant skills and experience....
Customer Service Representative I Middlebury in Addison County, VT Job Description Do you enjoy providing excellent customer service, including: Having a positive attitude, being a good listener, and...
Customer Service Representative - Express Scripts - Remote
- Washington, VT
- 11 days ago
- Washington, VT
- 11 days ago
The Call Center Customer Service Representative represents the company, and our people make all the difference in our success....
Remote Workservice via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Williston, VT
- 14 days ago
- Williston, VT
- 14 days ago
Loss Prevention Customer Service Associate II Tactical w/uniform TJX Companies 3.5 ( ) Williston, VT Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are...
Customer Service Rep Teller Support Specialist
- Essex Junction, VT
- 60+ days ago
- Essex Junction, VT
- 60+ days ago
The person in this position will routinely move between the customer service desk and teller line as needed....
Key Accountabilities: Client Service - 50% Handles complex client issues while executing excellent customer service principles....
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
Demographic Data for Vermont
Moving to Vermont? Find some basic demographic data about Vermont below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Vermont
Highest Education Level
Customer Services in Vermont offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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