Customer Service Jobs in Vermont
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative **Sr....
Remote WorkThe Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Montpelier, VT
- 29 days ago
- Montpelier, VT
- 29 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Rep Teller Support Specialist
- Essex Junction, VT
- 30+ days ago
- Essex Junction, VT
- 30+ days ago
The person in this position will routinely move between the customer service desk and teller line as needed....
Key Accountabilities: Client Service - 50% Handles complex client issues while executing excellent customer service principles....
for a new Customer Service Representative role?...
A DAY IN THE LIFE OF A THRIFT SHOP CUSTOMER SERVICE ASSOCIATE This position is responsible for sorting donations, stocking the sales floor, providing outstanding customer service and other duties as...
Demographic Data for Vermont
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Salary for Customer Service Jobs in Vermont
Highest Education Level
Customer Services in Vermont offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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